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HTC Touch is frozen. I tried resetting but it does not work, as well as take out the battery. I do not want to do a hard reset that wipes the hard drive since I have data I need to back up. When i conect to the computer it does not recognize

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Is your phone in the frozen state even after removing the battery for two full minutes? If the phone is still frozen you will not be able to do anything with the phone until this is resolved. And the way to do that is to do a hard reset. Unfortunately there may be no other alternative but a hard reset. The new Samsung Instinct has mobile sync which automatically backs up your contacts into your sprint.com account so if this type of thing were to ever happen you would have the comfort of knowing that your address book was still intact.

Posted on Aug 20, 2008

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My lg gs290 cookie fresh phone screen have frozen i cannot get the touch screen to do anything. only the side button works.
what can i do to reset the phone so the screen can work again. please help

Posted on Jun 18, 2011

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Posted on Jan 02, 2017

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1 Answer

HTC Wildfire touch screen frozen


You can try 2 things:
    1)Soft reset - clears memory and restarts program
    2)Hard reset - deletes all saved data and settings
    Soft reset
      -Locate reset button to right of USB port on bottom of phone
      -Press reset button with stylus
      -Wait
      Hard reset
        -Press and hold both talk and end buttons
        -Press reset button with stylus while holding talk and end buttons.
        -Release talk and end buttons and press enter
How to Troubleshoot Frozen HTC Touch

Aug 29, 2017 | iPhone Apps

1 Answer

My screen is totally frozen..cannot move it at all..was working yesterday, then the battery went dead (I was out) and then I charged it up - since then is totally frozen.


Hi,

You can try to charge it up again for about 30 minutes and try a reset, here's how:

For soft reset type *#7780#

For hard reset type *#7370#

and if it ask passcode enter the passcode as 12345 as default.

Note: Please backup all your dataif you performing hard reset because hard reset deletes all data on your phone including
contacts music and pictures.

eBookBoy

Jul 10, 2011 | HTC Touch P3452 Smartphone

1 Answer

TouchFLO is not launching in my HTC touch viva phone


Not quite sure whether the actual system is corrupted but you may try to hard reset the phone. But note that hard reset will wipe all your data so take a backup before resetting it.

Feb 18, 2011 | HTC Touch Diamond Smartphone

1 Answer

Hi my htc touch viva is seized up. what can I do if nothing moves on the screen?


try restarting it.... if still frozen ... open the back cover and remove the battery... replace it after 10 minutes.... start the phone.. if all is ok then fine else you can soft reset the phone ...if still not working then hard reset the phone...before you try anything back up your phone....check the manual to know how.

Aug 08, 2010 | HTC Touch Viva Cell Phone

2 Answers

G1 got little wet but it dried out and screen shows all but now triangle and cant get touchscreen to work....what do i do?


If it got wet it might still be wet from the inside and that is why your touch screen wont work, You would need to open it and clean it from inside. Or it could have a bad digitizer and that is a second reason why the touch screen wouldnt work. You can try doing a hard reset if you says it just shows a triangle on the screen.

Turn the G1 off. If it’s frozen on, take the battery out and put it back in the unit.Hold the Home and Power keys down at same time for about 25 seconds. You will see a yellow triangle screen with exclamation point in the middle
Now to wipe the device clean:
Press Alt+L. Press Alt+W for a factory reset.
Press the Home and Back keys again for about 25 seconds.
The device should then reset again and the hard reset is complete.

Jun 15, 2010 | HTC G1

3 Answers

My htc touch pro 2 smart phone screen is locked and seems to be frozen, I have reset and removed battery with no results how can I unlock this screen?


It might be a hardware problem, if you already tried the soft reset (removing the battery) then the next step is to hard rest. This will lose all your information and settings, the phone will be like the first day you took it home (and hopefully the screen will work)
First make sure the phone is off, then press and hold the TALK/SEND, END and POWER buttons until you see a message on the screen.
Once the message appears release the buttons and press the volume up key for a hard reset.
Goodluck!

May 31, 2010 | HTC Touch Pro2 Smartphone

1 Answer

My htc touch has pretty much frozen up. it is


try uninstalling some of the softwares & free some memory.. this must be a memory issue, i suppose.. alternatively you can Hard Reset it to back to Original, but in that you'll loose all your data which is on Phone Memory..

Jan 08, 2010 | HTC Touch P3450 Smartphone

1 Answer

HTC Touch Pro 2 - screen frozen - how to fix prob??


I have a similar problem with my HTC Touch Pro. A hard reset didn't work either!

Let us know if you get an answer!

Sep 22, 2009 | Computers & Internet

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