Question about Compaq Presario 5000 PC Desktop
Would you then be able to use any install disks to reinstall windows...have a hell of a virus I can't get around...
Having virus does not mean tht u have to format ur comp u can easily remove the virus from the computre but that will take a long time but i can help u out and if u dnt want the files and if the files are infected and if its a critical virus then i think u need a refresher like unintalling and reinstalling of the o.s i.e The Operating System..i know that u have a hp computer so if ur comp is oin warrenty then u can call the hp 1800 hp invent no and ask for a recovery disk they will provide u one or if ur comp is not in warrenty then uc an do on e thing
if u r using xp then restart the comp and start tapping F10 and u will have a recovery manager choose system recovery and choose distructive recovery and if it is vista then u can do the same thing but this time it is F11 then u will see a screen that says " welcome to the recovery manager " then choose the advanced option at the bottom and choose the system recovery option and click next click next again and u r one u will see a green line moving which will indicate the progresss of the recovery aftyer it reaches the 100% then it will ask u to restarty the comp and then u r ready to rock and roll ur comp is free from virus and back to the day u took it out of the box ........................happy recovery .ask the comp to get will soon and use a norton as an antibiotic to be at teh safer side
Posted on Oct 14, 2008
You can use any disk as long as you own the license code. Do you know the type of virus and it's name. I could possibly help with a removal tool or advice if I know more.
Posted on Aug 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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