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Hello! Welcome to FixYa Paper jam means their may be small bit paper jam in side There are some "micro-sensors"that detect a paper
jam. There will be tiny piece of paper, or a lump of dust, inside those
sensors, thus "tripping" the sensor and saying you paper jam.
To solve it Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder If you become sure that now really there is no paper, dust or foreign objects then Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow" by compressed air. more over roll the toner gear check if its not obstructing to something . secondly try to cut/delete any pending print jobs thats right next to clock on your dektop.then restart PC and then plug the printer and PC on see if it works.
If still problem exist then, post your query here ,
I hope this solution will helpful for you Anymore help regarding the issue, I am here to help Thanks
I had the same problem...after trying everything suggested on the forum. I had enough and decided to disassemble the printer. I removed the CAD and disconnected the wires and it solved the problem. No more paper jam error code on the screen. This probably includes that the CAD won't work anymore but I never used this anyway. So now I can print and scan like I used to.
Something is stuck in the sensor or the sensor is faulty. Remove all paper. Try shutting it off/ on again. Try some canned air to blow out anything (even paper dust) in the wrong place.Turn it back on. If these measures don't work, you may want to replace the printer. It will cost less than a repair.
There might be either a small piece of paper or dust covering the sensor. Take out all of the paper from the printer. Using a can of compressed air blow out the entire paper path. Try the printer again. If it still doesn't work then you may have to get the printer serviced.
I have a HP Deskjet 3940 printer. And similarly to this problem here I had a paper jam that would not clear, despite removing all the paper that was stuck in it, and following all 4 steps stated on the HP website. Such as taking the back cover off and blowing dust away and turning it off and on, etc.
None of these steps worked for me and consequently I couldnt get any new jobs to print - kept saying 'paper jam'. I was about to head down the shop to buy a new printer when i tried one last thing, which HAS fixed the problem!
I put in a large stack of paper onto the feeder. and then pushed it forcefully in and out repeatedly. To my amazement this has solved the paper jam. As a very last resort, might be worth trying this?
1. Check that absolutely no paper is jammed within the infeed paper sensors. Sometimes a tiny piece of paper will get stuck in the sensor after a jammed sheet has been forcibly removed.
2. Use a can of Dust-Off or similar compressed air product to blow the paper path out. Paper lint can block a sensor.
remove any cartridges, take a can of air and blow it out, especially any sensors (which would be up under a small black piece of plastic sticking up in the paper path... that's the actuator). Once you've done that, try it again. If that doesn't work, try cleaning the roller and feed tires in the paper path with soap and water on a rag, or a gentle non abrasive cleaner such as simple green. That should take care of most jams unless its tires or clutches are worn out.