Question about HP Photosmart 3310 Printer

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HP 3310 Photosmart AIO

When I raised the compartment to change ink cartridges I couldn't close it. I used to much force and the hinges broke. Now, do I have a piece of junk ?

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  • raw42 Aug 22, 2008

    Opened lid to change cartridge and lid appeared to be locked open. I have not forced the lid so my hinges are not broken yet! Is there a lock?

  • K Duncan May 05, 2013

    I had the same problem and my husband was just putting in the trash and I read this post decided to try a spray lubricant. worked like a charm!!! The printer is back in the office in full use.



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Try this bellow link if it is of any help for you:

Good Luck

Posted on Aug 29, 2008


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1 Answer

I changed a printer cartridge and the lid is stuck open. HP 3310 Photosmart. I did reseat the cartridge I changed to no avail. I am most curious how this can be fixed without forcing the lid down. Thank...

hello, well, you can take off the right cover, with printer unplugged, and disconnect cables that connect to the scanner top cover area. the hinges have press lock that will require you to press up, and slide towards the front and lifting up at same time. the scanner will come off, using #10 torq bit, take hinges out of machine, if you some white grease or light weight lithium oil, use it in and around the actual hinge area, basicly what your working against is plastic on plastic, with a powerful spring, so do this carefully and try not to pinch your fingers, it hurts alot. try slowly to open and close hinge slowly, if it does not move freely, don't force or it will break, that spring used is under alot of pressure, so do it slowly, lube and try to move, lube and try to move. when it works smoothly put back together

Oct 12, 2010 | HP Photosmart 3310 Printer

1 Answer

Where do I access the ink cartridge compartment to change the cartridges?

With the power on, open the front cover. The cartridges will move to the replacement position:

1) Push down lightly on the front of the cartridge and pull back and down, out of the slot
2) To replace, make sure you have removed the tape and other packaging materials from the new cartridge, then push in and then up, until the cartridge clicks into place in the slot
3) Close the front cover
4) Your printer may fiddle around for awhile preparing the new cartridge for use

I hope this helps!

Mar 10, 2010 | HP Photosmart C4280 Aio Printer

1 Answer

Have a hp 3310 it says ink system failure error 0xc18a0106 it wont print,scan,copy and it does have enough ink. thank 4 ur help

Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't clear the error then you may need to re-prime ink through the system to clear the error. There are good instructions for doing this at

Feb 20, 2010 | HP Photosmart 3310 All-In-One InkJet...

1 Answer

Printer lid wont shut

Make sure you have successfully seated the cartridges you replaced. They may be preventing the lid from closing.

Dec 19, 2009 | HP Photosmart 3310 Printer

1 Answer

I cant close the lid of my

Same thing happened to my printer last night (never happened before) and I too am looking for some release frustrating and I don't want to force it closed...

Nov 10, 2009 | HP Photosmart 3310 Printer

1 Answer

Access Door won't close. Used some force and both hinges broke !

not really..that's a service level repair that takes around 1.5 hours with the right tools

Aug 01, 2008 | HP Photosmart 3310 Printer

2 Answers

Access door will not closwe.

I have the same problem and found it's a broken right back hinge. The plastic that holds the pin in place is broken and the spring underneath is preventing the access door from closing properly. Unfortunately, I had to take it apart to see it. If hp (or any other computer company) stocked these cheap parts, they couldn't make money selling disposable computer products...sad but true. I'll be looking for a cheap 3310 for replacement parts for mine...

Jul 24, 2008 | HP Photosmart 3310 Printer

1 Answer

Ink in hp photosmart 3310

the printer should have software installed enabling you to opt, for a printer-ink cartridge change.
If the cartridge has a chip fitted, it may be discharged.
The chip is supposed to be charged up, for the printer to recognise the newly installed cartridge.
view your settings in control panel/printer/properties to see what options you have available.

Mike @ Compurepair.

Jul 23, 2008 | HP Photosmart 3310 Printer

2 Answers

Unable to close Lid

Sounds like the hing on back is broken. Look on the back of the cover, there will be 2 hinges holding the scanner on. Probably a piece of plactic broke and is hanging up one of the hinges.
Possibly a small spring.

Feb 28, 2008 | HP Photosmart 3310 Printer

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