Tells me to plug in charger or will hibernate i plug in it still goes off.

Can check if the battery is low ... or is not (or cannot) holding a good charge ... when you unplug it (from the charger) ... when this happens ?

If that is the case, it may "freeze" while it is busy trying to store the contents of your memory before it shuts down (or hibernates). Does it shut down (or goes into hibernate if you let it continue to "freeze") for a while ? If so, then it's your battery.

If the battery doesn't hold a good charge, the laptop will run only a short time (while unplugged) before it has to shut down due to low battery. And if this is the case, consider getting a replacement (new) battery. And follow the initial charging instructions (for a new battery) to lengthen the life of the battery.

try to remove the battery, plugged into charger and see what does the icon shows. right click the icon and select power option try to restore all settings to default. if this would help.

thanks

I believe there is a battery problem which you will resolve when you replace the battery. Have your charger checked or replace it as well.

Thanks for your question @ FixYa.com. Let me know how you make out.

If you use Windows 7, u might have hybrid sleep activated. This is similar to hibernate. When u choose SLEEP, your computer goes to hibernate. Sometimes this hibernate just hangs. You have to reboot computer.
Try pressing the power button for several seconds (10-15). It should power off the laptop.
If not, unplug the charger and remove the battery for a few minutes. Then try to start it up again.

When your laptop goes into hybernation, all files are saved as they were. As soon as you re-start your computer, it will open all files and programs as they were before hybernation started, so YES, you can retrieve everything as it was before.
be sure the computer ios plugged into a charger, to be sure the batteries are charged.

Please, let me know how it goes.

Alex

When plugged in does the battery charge, and do any charging lights on the laptop illuminate. If not then either the charger or charger circuits have failed. The former requires a replacementm charger, I suggest e-bay. The latter requires an expensive motherboard replacement. If all lights are as you expect them to be, and the battery charges, then there could be some obscure setting, or software, that causes this but hardware would be my first suspect.

Please take a moment to rate my solution.
Thanks.
Simon.
Rytech Computer Services Limited

it sounds like the charger does not have sufficient wattage for your machine. i would try getting a certified acer power supply.

Either the battery is faulty, or the charger is faulty.
Check the fuse in the mains plug, or even the power point you are using could have a bad connection.
Test using a lamp that you know works or a radio or something and try the charger in another outlet to find the fault.

First of all are you running on battery or ac ? It sounds like you might have a bad charger and your battery is low, so your laptop goes into screen off to conserve battery, and then hibernates. Let me know if this resolves your problem or not.

good luck-----------------------------tomtaso

Ok, from the beginning. Can you do a cold boot and get into the bios? (is there an image on the screen then)
Secondly, can you connect to an external monitor and see an image?
Did it do this only when it was heading in to hibernation? If so, it sounds like the power management needs some adjustment.
If there's no image on the external monitor, you may have a video/motherboard problem, or it still could be the operating system/power management.
It all depends on if you have video in bios.
Let me know.
Good luck