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Kenmore washing machine

Will not agitate and makes an awful sound

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Does the washer drain? If so, you may have a broken motor coupling. This may be the noise you're hearing. This is a common problem and is inexpensive to repair. The following link explains how:

If you do an inspection of the washer and find that it is not the coupler, you may have a more serious issue of a gearcase (transmission) or clutch failure. Both of these repairs can be performed without the aid of a repairman as well.

Please doublecheck your symptoms, and get back to me. Your intial description, however, sounds like a simple motor coupling problem.


A bad Motor Coupling will allow the washer to fill normally, but when it gets ready to agitate, a loud rattling sound can be heard. The washer will drain, however. There's usually the presence of black filings under your washer.

A bad Gearcase may will have similar symptoms, but there may be the presence of a honey colored oil under the washer and very loud grinding noise.

A bad Clutch will also exhibit similar symptoms. This is usually a little harder to diagnose without operating the washer without the outside case on. The clutch is located on top of the gearcase directly under the wash tub. If the clutch fails, the drive motor will turn the gearcase, but the clutch will usually slip and not engage the basket drive.

Let me know if any of my explanations sound correct. If not, post back with your complete model number and update me on what your washer is doing, so I can assist you further. I hope this helps you.

Posted on Aug 21, 2008


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Posted on Jan 02, 2017


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