I have the same phone. connect the Innovage to the line and connect your other phone into the data jack. if your Innovage phone is in use, your other phone may not work. i did this with my att cordless phone and it works great.
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The problem sounds like it is the main base, the only advice I can give is change the phone cord between the base and the wall to see if that will help, the only other option is check the base for connection issues "inside the unit" and finally check your phone company and ask for a technician to find out if there is issues with the phone lines. If you still have problems, try a replacement base.
A lot depends on what sytsem the 7896 is plugged into. If it happens to be a TA series, you'll go into station programming mode (menu 99) and dial 11. The change this makes is that you will have to dial "9" to get an outside line, or 53x to pick up lines 1,2,3 etc. To get back to idle line preference, dial 12, but a cordless phone should never be set to ILP because you can't call internally or page.
Yes, you can use a regular 2 line cordless phone with your 4 line corded systems. The only concern is when you put someone on hold. The on hold function may not release if you have different makes of phone. If you already have Panasonic get a Panasonic 2 line cordless phone with the on hold feature.
Yes, you can just take line 3 and plug it into your new fax. I might suggest looking into a fax to email service instead of buying a new fax. If you receive more than send it's a great way to save on the phone line and paper.
Digital phones are pretty secure, no one will accidentally hear your conversations. It is not encrypted but I think it would be perfectly fine in your office.
Sounds like the antenna is not working, and signal is not getting to the cordless sets.
Try unplugging your base station (unplug everything; power and phone cable - the basestation were all the cords are plugged into) and leave it unplugged, pull out all the batteries in the phones, and then start by putting all the batteries back into the phones.
Once the phones are back and powered up, plug in the base station again, and see if that helps. All this is doing is re-setting the phones and base station and forcing them to re-link to each other.
Here are a couple of things to try. First is to disconnect the base and install a regular two line phone to verify that line 2 is ok at that jack. Also on Panasonics website, when you unboxed and installed that unit, there was a cord that had green plugs on it. That was a 4 conductor cord. If somebody changed that out to a 2 conductor, it could cause this. Also it could be a defective cord. If you have another 4 conducter cord from the wired phones, swap it out. Make sure on the base, on the back, that it is plugged in to the correct plug, marked line 1/2. Basically if a regular 2 line phone works, it is possible that the unit is defective. Also maybe unplugging the base from power and resetting that may fix it also.
If that does not help here is Panasonics number.
My phone model number 18924 gives me a four beats of sound when I use my cordless phone connected to the same telephone line. When using the innovage phone, the sound is not there. Is this because I may have the wrong settings? If so, what is the correct setting?
If not, please suggest what to do.