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I just purchased a cannon pixma mx310 specially because I was told it was compatible with my mac os 10.5. However I cannot get the scanner to work. I am getting messages that it cannot communicate with the scanner. At any rate it will not scan to my computer and the mp navigator program. I am really frustrated and getting anger

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  • jangs Aug 19, 2008

    I would appreciate your response if you find a driver
    Thanks

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Http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603
Go to this page select your os and download the proper software. Then make sure to delete/uninstall the current software and have your printer unplugged when you install it. If you need any further assistance please let me know.
Thanks,
Lee

Posted on Aug 19, 2008

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Scanner driver for your mac os x is available on the canon page

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

click drivers and downloads select your mac os from the list and you get the drivers and also user manuals. for troubleshooting.

Posted on Aug 19, 2008

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Hi,

You will need the exact driver for your scanner to work with mac 10.5.
Hold on i'll let you know if the drivers are available.

Posted on Aug 19, 2008

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