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Ascaso Dream Machine heating element

Hello!

At the one year mark from purchase, the Ascasco Dream Machine has stopped heating.

I am happy for guidance on a troubleshoot path that I might travel, and outside that option, is there a repair location in Portland, Or you recommend?

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  • kalahdotcom Aug 29, 2008

    Thanks so much for the information. I decided to declare the machine dead when Ascaso informed that it was $200 to fix the problem (it would be shipped to them to repair). Too bad I did not keep my proof of purchase and receipt.

    Still, this was a lesson learned, which is a good thing in the long run.


  • e8b313 Sep 26, 2008

    My Ascaso Dream died after 11 months so luckily got it repaired under warranty. However, after another 12 months it has gon again. This time the unit has developed an earth leakage (short circuit) that immediately blows any fuse as soon as it is plugged in.

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A large number of the failures of the broad range of machines seems to be the thermal fuses used to prevent fires if they fail to shut off when too hot.

These are typically in the AC line inside of the unit and welded to terminals (too hot there for solder).
They are kind of bullet-shaped, leads coaxially attached and one end pointed with the lead attached directly to the case, the other in an end that is glass sealed.
These things are designed to melt at a particular temperature and the American made ones were very predictable; the Asian ones are all over the map.

You can determine if the thermal fuse is still intact (has continuity) with any multimeter.
Repair is another matter.

Posted on Aug 24, 2008

  • Steve Allison
    Steve Allison Aug 29, 2008

    I think that firm has earned a spot on my blacklist.

    (I once kept one that is now banned to a dead hard drive.)



    If I was correct about the nature of the failure, a pair of wire clippers, a new fuse (~ $10/dozen), two ceramic wire nuts and maybe 20 minutes would result in a working machine.

    All-in-all a repair worth about $25 at the most.



    You might want to post your experience with the machine (and the company) on epinions.com to save someone else from the annoyance.

    It is also a good place to look for turkeys before you buy another.

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