Question about HP Officejet 5610 All-In-One InkJet Printer

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Hp 5610 won't receive fax from lexmark fax

I have a HP5610 which I use primarily as a fax machine. I send and receive from all of my clients, so I know it's set up properly. I have one client that has a Lexmark on a dedicated fax line (so there are no transmission issues from her end) who also sends and receives faxes regularly. The only we issue we have is that I can NOT receive her faxes. I can them to her, but when she tries to send to me - her machine constantly says dialing, mine says receiving and then her machine disconnects and set up to redail.
Any ideas???

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  • Anonymous Sep 05, 2008

    I hear the 2 rings for a fax to come through & the on light blinks, but no fax comes through & then the light stops blinking, just as if a fax is received.

  • Anonymous Mar 31, 2014

    I used to receive faxes from all of my clients but now some of the clients faxes will not come over. Why?

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  • 234 Answers

Are you able to receive faxes from others from the same location, if not just ask her to consult her service provider and ask to get the no checked of yours why is it that you she is not able to send fax to you only as your fax machine is capable of sending and receiving fax from others it should be dsome issue with her service provider.
If it was your All-In-One printer thrn you should not have received faxes from any one, not a specific number.

Good Luck

Posted on Sep 01, 2008

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Posted on Jan 02, 2017

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I can not receive fax but i can send fax the printer hp officejet5610 was at the client he receive the error that says fax fail brought the printer to my workshop the printer gives the same error please...


Hi, Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code.
  1. To modify the fax header, use the following steps:
    1. Press Setup on the product control panel.
    2. Press Basic Fax Setup , and then press Fax Header .
    3. Type personal or company information using the keypad, and then press OK .
    4. Type the phone number, including area code, for your HP fax product, and then press OK .

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HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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Wish to print outgoing fax log date/time/number


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I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
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Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
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hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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