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Installation Installing printer on pc and install appears successful, but when attempting to run the only item showing is user manual

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Printer is Fargo DC 300 and os is Microsoft Office 2003

Posted on Aug 19, 2008

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There is a possibility that the OS You are using does not completely see the contents of the CD, it may have installed you printer application but it is not able to run completely.

let me know what is the printer brand and model and the operating system of the computer that you are using so that i will be able to provide further assitance to your concern.

be looking forward to your reply

Posted on Aug 19, 2008


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Posted on Jan 02, 2017

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Printer is not scan but some problem she has. Error in scannor Turn off scannor and follow instructions ni manual. Scannor drive will closed. Code : 61,213,0 I want to new setup Canon PIXMA MP160...

  1. Select 'Program' (for Windows 2000/Me/98), or 'All Programs' (for Windows XP) from the Start menu.

  2. Select the name of the printer model to remove and select 'Uninstall.'


  3. When the MP Drivers Uninstaller window is displayed, click 'Perform.'


  4. When the confirmation window is displayed, click 'Yes.'

  5. When the Uninstallation Complete window is displayed, click 'Complete.'


  6. Reinstall the drivers.

Reinstall the Drivers
  • The MP drivers can be installed using Easy Install or Custom Install.
    Easy Install automatically installs the software which is in the CD-ROM.
    This method is recommended for first-time users.
    Custom Install allows you to select the software programs from MP Drivers, Application Software, and On-screen Manual.
  • Login as a user with Administrator privileges to install on WindowsXP/2000.
  • Close any antivirus software that may be running prior to installing the drivers.
  1. Turn off the printer and disconnect the cable connecting the computer and the printer.

  2. Insert CD-ROM in the computer. (The CD-ROM will start automatically and the following window will be displayed on the screen.)
    1. If setup does not start automatically, click 'Start' and then 'Run'.
    2. At the Run window, type x:\msetup4.exe (where x is your computer's CD drive) in Open box and then click 'OK'.

  3. At the main installation window, click 'Easy Install' or 'Custom Install'.


    When selecting Easy Install:

    (A) Click 'Easy Install'.

    (B) Click 'Install' in the following window.


    * Display varies according to the printer model.

    When selecting Custom Install:

    (A) Click 'Custom Install'.

    (B) When the following window is displayed, click 'MP Drivers' and the application software to be installed, and then click 'Next'.


    * Display varies according to the printer model.

  4. When the License Agreement window is displayed, read the content carefully and click 'Yes'.

  5. The installation will start.
    Messages may be displayed during the installation of the application software.
    Follow the instructions on the window and continue the installation.

  6. When the Printer Connection window appears, connect the printer to the computer and power on the printer.

    Note: If the installation cannot proceed even after 2 minutes, stop the installation by following the procedures below and start from the beginning again.

    1) Click 'Cancel' at the Printer Connection window then click 'Start Over' at the Installation Failure window.

    2) At the window to install the driver / applications appears, click 'Back' then click 'Exit'.

    3) Restart the computer.

    4) Install the printer driver again.

  7. For Windows XP, at the Welcome to the Found New Hardware Wizard dialog box, confirm Install the software automatically (Recommended) is selected, then click 'Next'.

    Note: The Welcome to the Found New Hardware Wizard dialog box may be behind the Printer Connection window.
    In this case, click 'Found New Hardware Wizard' button on the task bar to display the window.

  8. After the files are copied automatically and the dialog box Completing Found New Hardware Wizard window appears, click 'Finish'.

  9. If the Welcome to the Found New Hardware Wizard dialog box appears again, click 'Finish' again.

  10. At the Print Head Alignment window, click 'Execute'.

    * The Execute button may not appear for all models. In that case, skip to step 13.
    * The Print Head Alignment can also be done after the installation of the printer driver.

  11. When the Start Print Head Alignment window appears, load one sheet of A4 or letter size plain paper in the sheet feeder and click 'Print Head Alignment'.

  12. At the Do not start another operation until current one has finished dialog box, click 'OK'.

  13. When the pattern is printed, click 'Next' at the Print Head Alignment dialog box.

  14. At the Installation Results dialog box, check the content then click 'Next'.

  15. At the Installation completed successfully dialog box, click 'Exit'.

    Note: When the Restart button appears, confirm that Restart the system now (recommended) is checked then click 'Restart'.

Dec 04, 2010 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers

Error- im32fax.dil not found. Pops up on every start up

This occur most probably you install and uninstall a printer/fax software ie not remove correctly or the software uninstaller is useless!

Need to know whether you have done the above?

Jul 19, 2010 | Microsoft Windows XP Home Edition

1 Answer

Blue screen error

I see ..either teh installation didnt complete the loading of the files..or you didnt format the Hdd proper...try to reformat it in the NTFS normal mode...and change the installation cd ..cause in the proces there might have been a file it couldn't copy ..and skip it ...keep trying cause sometimes it does that ...if the server went fine ..this means that the HDD its ok ..and the problem is the installation disk ...with xp on ...

Aug 04, 2009 | HP Pavilion zd8000 Notebook

1 Answer

Do not know how to install software

How to install a software program can depend on the operating system being used and the program being installed. Because of all the different possibilities, we have created the below steps as guidelines for installing programs in each of the major operating systems.
Notice: This document has been created as a basic overview on how to install software programs, games, and utilities on your computer. If errors are encountered during the installation, this document will not cover those errors.
General Tips
Microsoft Windows 95, 98, NT, ME, 2000, and XP users
MS-DOS Users
General Tips
  • Make sure your computer meets the requirements of the program, game, or utility you are attempting to install.
  • The manuals for the program or the readme file located in the same directory as the install commonly contain exact instructions on how to install a program.
  • After installing or during the installation, a program may need to install other programs, files, or utilities before it is able to run. If this is the case, the program will commonly prompt you to install the program or you may need to run a separate install before the program can be fully used.
  • When installing a program, utility, or game, it is always a good idea first to close or disable any other programs that are running.
  • After installing a new program if it prompts you to reboot the computer, do it.
Microsoft Windows 95, 98, NT, ME, 2000, and XP users Many software programs, games, and utilities have an AutoPlay feature that will automatically start the setup screen for the software program when the CD is placed in the computer. If your program, game, or utility contains this feature, run the installation through the screen that appears after inserting the disc.
If you are installing a program, game, or utility that does not contain this feature or you are installing a program from a floppy diskette, follow the below steps.
  1. Open My Computer.
  2. Within the My Computer window, open the drive that contains the installation files. For example, if the files are on a floppy diskette, open the A: drive. If they're on a CD or DVD open the D: drive or the letter of the disc drive.
  3. Within the drive that contains your files, locate either a setup or install file. Double-clicking on this file should start the installation for the program, game, or utility. If you see multiple setups or install files, try to locate the Application file or double-click each of setup or install files until you find the file that starts the installation. Many times the icons associated with the installation files have the same name.
An alternate method of starting the installation in Microsoft Windows
  1. Click Start and Run.
  2. In the Run Window, type x:\setup or x:\install where x is the letter of the drive you wish to start the installation from. For example, if you are attempting to install a program from the floppy disk drive you would type a:\setup or a:\install.
MS-DOS Users Users installing a program from Microsoft DOS should have a basic understanding of the MS-DOS commands. If you are unfamiliar with any of the commands listed below, click the link to get additional information and examples on the commands.
  1. Before installing a program in MS-DOS, you must switch to the drive and/or directory that contains the installation files. If you are installing a program from a CD or diskette, switch to that drive. Additional information about switching drives in Microsoft DOS can be found on document CH000515. If the installation files are located in a different directory, use the dir command to list the directories and the cd command to switch into the appropriate directory.
  2. Once you are in the directory or drive that contains the installation files, run the executable for the setup. Many times this can be done by typing setup or install at the prompt to start the installation. If both of these commands give a bad command or file name error message, type dir *.exe or dir *.com or dir *.bat. These commands will list any executable files; if any files are listed, attempt to execute these files to run the installation or setup of the program. If no files are listed when typing all three of the above commands, it is possible that either you are in the incorrect directory or drive letter, or that the program.
Additional information about running an file from MS-DOS can also be found on document CH000598.
Additional information:
  • Information about problems that can occur after an install can be found on document CH000123.
  • See document CH000506 for information about how to extract a file that you've downloaded before installing a program.

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Apr 12, 2009 | Computers & Internet

1 Answer

User's Guide does not contain software installation instructions.


I would recommend you to reinstall the driver from the below link. also if you click on Technical support - How to install downloaded driver it will show you how to install it.

Also in the related links there's user guide for the Printer. it has instruction on how to configure network on your printer.

Please let me know if you have any further questions or concerns.


Mar 16, 2009 | Lexmark X6570 InkJet Printer

1 Answer

Attempts to print on HP Deskjet F4280 shut down my programs

Sounds like the drivers are not installing properly. Are you installing through the CD or downloading the drivers from the HP website. Since a lot of the new drivers are no longer supporting XP you will need to download a scrubber utility and delete all of the pre installed drivers and attempt to reinstall through a manual installation of the drivers.

Apr 18, 2017 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Cannot re-install Lexmark X6170

I get the same message when I try to install downloaded driver, 'user cancelled' or 'cannot install'.
Can anyone out there help?

Jan 01, 2008 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Installation issues

Hi, On the driver installation, you may want to try: 1. Boot your PC without the printer connected; 2. go to Start, Printers & Faxes; 3. Uninstall all instances of your printer (might be 2); 4.Shutdown; 5. Connect your printer and power up the printer and the PC; 6. Allow Windows to autodetect and auto-install. On the number of pager per minute printing, 36 ppm black, 27 ppm color are only possible in Fast Draft mode according to HP printer Data sheet. Hope this be of some help/idea. Good luck and kind regards.

Aug 25, 2007 | HP Deskjet 6940dt InkJet Photo Printer

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