Thanks, I had already taken the compactor apart before I read your response, and found pretty much what you guessed.
When I took the compactor apart, I found I could not budge the ram, but that I could spin the motor rotor (?) by hand. I spun it down a little, then put things back together, and the compactor operated correctly...for about three compaction cycles. After that, the motor just buzzed again, and the ram again refused to move. My sense is that your idea about the top sensor is correct, and the ram cycles too far up, gets 'stuck'somewhere past the sensor, and the ram can't engage to spin down to compact the garbage. My problem is that I couldn't identify the sensor when I had it apart, and don't know how to proceed now. Have any further suggestions?
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Re: GE Profile compactor
Here is an assembly drawing of your compactor.. Please note item # 102 ( direction switch) ..That may be affecting the perfomance of your motor or your motor may have a dead spot on the windings.. Here is a link to a website for parts that coincide with this drawing.. There isn't an awful lot to a compactor in terms of hardware so good luck.. Hope this helps..
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You have something wrapped on the compactor screw assembly (The assembly is a threaded rod about 24 inches long and 3/4 inch in diameter. ). Most likely it is plastic bag or some other plastic. Pull the entire compactor out (remove the hold down screws first). Then look for the obstruction on the screw assembly, cut it off and try while not in the compactor hole to make sure it works.
There is a spring that holds up the pedal. It is broken or has come apart. By the pedal in the up position it is a safety switch allowing the compactor to run. You may have to repair this or simply put a small block under the pedal of the unit to run.
I hope my suggestions helps and all the luck to you.
We just had this same problem. Your problem is most likely abroken plastic gear found at underneeath the bottom of the compactor. Pull out the compactor and turn it upside down. Remove the bottom panel and that is where we found the broken gear. We were able to retract the ram and open the drawer by manually turning the drive chain using an ajustable wrench. Clockwise is compact, counter clockwise is retract.
the little white swiitch that the foot petal pushes is bad.
it may help if you push it in and let it snap back.
That was a temporay fix for me, but I ended up having to replace the part.
took about 30 minutes to repair
I also found that after 2 years my GE Profile Trash Compactor (purchased in June '07), the pedal was hanging down on the left side. I searched the internet and called GE to no avail.
After a few attempts, I finally solved the problem by removing the screw on the left side and adding a metal "L" bracket, with the bottom of the L flush against the back of the front panel. That way, when you depress the pedal, the screw can't pop out of the metal it's attached to.
This has happened a couple times to me and the fix is fairly simple. The problem is the trash ram is pushing down on the edge of the metal of the trash compartment because the door is partially open. The solution is to back-up the ram the the door will close.
To back-up the ram, you will need to pull the compactor out from under your cabinets and unplug it. Turn the compactor on it's side to expose the bottom. There is a plate on the bottom that covers the motor gears. Remove the plate and turn the large gear counter-clockwise to back-up the ram screws (at least this is how it works on my model works). The gears are a little greasy so you may need to add some after messing with the gears.
Sure is... The motor drives a ram up and down to compact your trash... Like most drive systems.. it needs to find a refrence position near the top of the stroke.. that position is normally sensed by a switch.. so it is possible your motor is bad or.. it is also possible your top sense switch is bad too.. For $400.. the GE tech should come out and stomp on your trash until it is compressed.... In either case.. if you are handy.. you may be able to open the compactor up ( with power unplugged) and check the position of the ram.. if it is near the top.. you may be ableto reposition it down a little then try cycling it.. It may buzz if the motor is bad ( windings shot) or it may work OK.. if it does and the problem comes back after you cycle it.. there is a good chance the top sense switch is bad or the windings in th emotor bad too.. Hope that helps...