Question about Tomtom GO 910 GPS Receiver

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Tom Tom 910

Initially my Tom Tom wouldn't turn on, then I hit the reset button. I plugged the Tom Tom using my power cord to the 110 circuit at home. The Tom Tom then turned of but it won't allow for any input, and in fact now won't turn off until the internal battery discharges. Any ideas on how to fix it or where I can go for service. I'm in Cincinnati.

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  • Anonymous Aug 20, 2008

    i have to press the reset button to turn my tomtom on , but i get nothing only a pic ,of the tomtom, have o press reset again to turn off

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Either faulty / corrupted files on the hard drive or a faulty hard drive ( not uncommon ) is causing this problem. Effectivley causing the TomTom to lock up as it cannot procede . In order for a tomtom to turn off normally , it needs to have fully loaded up normally. Your tomtom isn't loading up properly , hence the problem. If you have a backup of the tomtom hard drive ? ( I hope you backed up the files to your PC ) then you can try formatting the tomtom hard drive and copying the files back to it from your PC .
Good Luck.

Posted on Nov 13, 2008

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