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Error code 80072ee7, my gateway is offline - PC Desktops

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  • Anonymous Sep 25, 2008

    i cannot sign in msn keep getting the same error code 80072ee7

  • Anonymous Nov 15, 2008

    it wont let me sign into windows live messenger it keeps saying error code 80072ee7 HELP!! pleasee

  • Anonymous Nov 17, 2008

    ihave the same error code when i sizn into msn messenger

  • Anonymous Nov 19, 2008

    i have the same problem it will not sign in and is making me very madddddddd

  • Anonymous Nov 24, 2008

    my laptop wont seem to connect to the internet, and through msn messenger, the 80072ee7 code is the only clue i have as to why.....

  • Anonymous Nov 26, 2008

    i can go online but i can't login to my windows. i get an error code:80072ee7 then it tells me to click on the troubleshoot. that doesn't work either. HELP PLEASE!!

  • heyladylay Dec 08, 2008

    Hi, I have the same problem but not all the time...very annoying and troubleshooter is useless...thought I maybe had some settings that need adjusting on laptop but no one can seem to tell me...

  • Anonymous Jan 10, 2009

    i can not sign in msn massenger

  • Magpie52 Mar 20, 2009

    My computer is on-line but won't open Windows explorer or any of my
    messenger programs. It just started this so I don't know if it will
    continue this all of the time.

  • hu1chy Mar 28, 2009

    i can't sign onto msn or connect to the internet. when i diagonose the problem it says my dns may be down. any help would be much obliged

  • Anonymous Apr 21, 2009

    same ******* problem

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I want a soluion for error code 80072ee7 in windows live messenger

Posted on Oct 16, 2008

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Help me plz

Posted on Jun 08, 2009

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Error code 80072ee7 solution


http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!13933.entry

have a few things to check about this error, this list will guide you thru

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My internet is not working. When MSN messenger checked for basic conductivity it said that the "Default Gateway appears to be offline." Is this a problem with my computer or with my whole...


-that is stating that there is an issue between the gateway AKA your router and the internet.

-try restarting computer first, if that fails to give you an actively working connection. if that fails try the following and that should clear up any issues you may have unless the internet is down for whatever reason, unpayed bill etc...

-so if there is a modem and a router unplug all devices from each other and unplug the router and modems power cords. restart computer. after windows boots up plug in ethernet cords back appropriately (telephone looking cables) to each other. plug the power cord to modem first then the router's power cord and your internet should be restored.

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1 Answer

Error code 80072ee7


This error occurs when you are not connected to the internet, check your internet connection and make sure it is working properly.
The most likely cause for this problem is that your firewall does not allow Messenger to access the internet. This happens often if you install a new version of Messenger. Make sure Messenger is allowed access in your firewall rules. See our article on using Messenger through a firewall application.
This error might also occur if a proxy server is enabled in Messenger or Internet Explorer while you do not use one. To remove the proxy settings, click the "Tools" menu and then "Options..." at your Messenger main window. Then in the options screen click "Connection" in the list to the left. Next, click the "Advanced Settings..." button. You can try and uncheck all checkboxes in this screen except the one labeled "TCP" to let Messenger connect through a direct connection. If that does not work you can restore the settings again by checking the boxes you unchecked before.

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try competely cancelling all internet connection on the pc that won't work then restart your computer and set it up again from the start.

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