Question about Palm Zire 31 Handheld

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Tapping target problem

I keep tapping the touch screen target over and over and it will not move to next screen after hard reboot

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  • phytus Sep 19, 2008

    hang

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My friends Tungsten E2 does that, he has to just keep tapping the target over and over until it procceds, thats all he can do, and it generly does go to the next screen, after a loooong while.

Posted on Oct 19, 2008

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Posted on Jan 02, 2017

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I had the exact problem as you, and was at my wit's end and ready to throw my Zire into the trash can, but decided to give it one last ditch effort by getting in touch with Palm tech support. Boy am I glad I did, because the solution was so easy: what you need to do is hold the power button while you do the hard reset (in the back, using a paper clip), but the key to this step is to keep your finger on the power button for a full 30 seconds. When I tried this same process before, I experienced what you are experiencing, but when I help the power button on for 30 seconds, just like the tech instructed me, it worked on the very first try. It was so easy and it fixed the problem. Give it a try!

Dec 19, 2007 | Palm Zire 31 Handheld

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