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A lot of cable modems will store the MAC address of the first device connected to them and will only talk to this particular device/MAC address. If this is the case, you will need to power down the modem and the router for some period of time. If you also get phone service through your cable company then there may even be an internal battery backup that you have to exhaust. Unplug it and wait at least one minute after all lights are off and then turn it on first followed by the router. The router should then register its MAC address with the modem and then all will be good.
If your modem or some other equipment owned by the cable company permanently stores the MAC address then you will need to one of two things. The easiest is to call the cable company's tech support and ask them to change the MAC address for your account to match your router. The seoond option is to configure the router to clone the MAC address of your XP box. Here is a link to a thread on linksys' web site with step by step directions:
the WEP password is located on the label on the botom of your router. The WEP password prevents unotherize conecting to the network. If some one for example like your naber see your network and conects to but put in the wrong WEP they will not be able to use your internet.
open internet explorer, go to tools, internet options, then the connections tab and make sure ' never dial a connection' is ticked, assuming you had a dial up connection before using the router on this pc or if you briefly used it.
there might be a wireless setting that is not yet set properly on your son's laptop. If there is a wireless security enabled on your dell router, you have to enter that so that the laptop will connect. Also, if you are using Windows xp or vista, you can try to remove the preferred networks first before reconnecting.
If the same problem occurs, you can try changing the channel on your router and make sure that the SSID set is personalized. If this still does not help, you can try bringing your son's laptop to a hotspot to check if it can connect. If it doesn't then the problem is on the wireless adapter of the laptop, you can try to update the drivers for that one.
If you encounter any problems, just click on the ask me button and I'll help you with your concern as soon as I can.
Can you go into your router from IE? like http://192.168.x.x, then from this configuration page of your router you can find what key you had put into your router. Make sure the type of security you are using like WEP, WPA, PSK, WPA2 etc. This key should match on your desktop or laptop machine to gain connection to your router.
If you are unable to find your key like this then:
You could refresh your router to factory defaults by pressing for 5 seconds, you will find this hole at the back of your router. try going again into your router like I said above and make up any other key.
Hope that helped!
i strongly recommend if you try calling your isp provider again, i blv they actually have specialist trained for 2wire connection, you just have to ask for them...vista still has compatibility issues, did your router worked wireless with other pc like xp?..i hope you'll have this resolved already...
Ok I have done it a little different sometimes... try this approach...
First connect up the DSL Modem to the PC via Ethernet.. Configure the modem from the PC using the Connect to the Internet Wizard... enter all ya ISP details Logon, Password etc.
Once this is going OK.. Disconnect the Modem... and then connect it up to the "Router" using the "Uplink" port and when connect ya Modem to the router... then connect another Ethernet cable from Router to same port on ya PC.
Then simply use the network setup Wizard to set up an Internet Connection and connect up via ya router thru ya modem...
generally works for me....