Question about Zebra S4M Thermal Label Printer

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Print Width Problem

I'm having a problem with the printer holding the width settings. I use the printer display to open the width up to 832, but as soon as a label prints, it reverts back to 812, which isn't wide enough for my labels. I have set the correct label size in the printer menu (4.00" X 3.00"). I am using a program from Tracker Products called Evidence Tracker. Thanks for any help you can provide.

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6 Suggested Answers

SOURCE: Print Width Issue

the issue you are having is DPI related, when data is sent to the printer and rendered it is dot for dot, so a Z4M 203dpi printer has about 800dots on the printhead where your printer has about 1200dots on the printhead. so when your software prints to dot800 thinking it is the edge of the label it is infact at 60%. there sould be an option in the software to configure around this. if not the is an option in the printer to convert DPI setting ie 150>300 or 100>200 and so on. but i don't thing you can make a 300dpi print as 203dpi


best of luck

Posted on Dec 07, 2007

  • 1 Answer

SOURCE: Zebra 105sl - printer does not print correct size

This can happen if you have the wrong dpi setup. For instance the 105sl can be either 203dpi or 300dpi. If your printhead is 300dpi and the label you create is expecting 203dpi, then you will see shrunken label. Your situation doesn't exactly sound like this is the case but it may be worth checking.

Posted on May 19, 2008

  • 17 Answers

SOURCE: Configuration settings do not save in 'Permanent' mode

Q1# do you have printer driver? what kind of driver ur using? is your driver from www.zebra.com? Q2#what software u are using to print? Q3#ask the programmer of the software if there is a command that control the settings of the printer Q4# is the software DOS or windows program

Posted on Mar 20, 2009

  • 1 Answer

SOURCE: Printing Borderless at 42" width?

Set the roll size to 44 inch, set your left margin to 0 (in your preprint software), experiment. With margins set at 0, using Onyx Productionhouse 7.3, the 9800 will print approx 41.8 inch image on 42 inch roll 43.8 on 44, etc. This is considered borderless printing. No matter what size roll you tell the printer it has in it, it will print to about an eighth to a sixteenth of an inch short of the paper's actual edge (that's the left side of the roll paper coming out of the printer - the right side of the print). If you load, for example, a 36 inch roll, tell the printer its a 44 inch roll, and send a 40 inch wide print, with a left margin of 0 it will print around 35.8 inches, cutting off the image just before it would overprint and get ink on the machine (1/8 - 1/16inch before the edge of your 36 inch stock). It is possible that these tollerances will be different depending on what software you send your images with... hope this helps!

Posted on Apr 02, 2009

jwr1914
  • 31 Answers

SOURCE: Zebra 105SL label issues

I am surprised that you are using that sequence of buttons to solve this problem. I am pretty sure that they want you to go into the "Media Sensor Calibration" setup in the config menu. It is a bit more complicated than what you have described. I also believe that the size of the gap on two of your labels might be out of tolerance (they are usually 1/8" gaps between the labels). The black marks are a problem for the transmissive sensors. You may need to move the transmissive media gap sensor (remember it has two parts: upper and lower). I would usually setup mine for a place beyond the black mark so that you are looking at just the white paper.

To start out:
1. Load the backing of a 6" strip of media (no label attached).
2. Remove a ribbon (if you usually use one).
3. Close the printhead.
4. Press SETUP/EXIT and then NEXT/SAVE until "Media and Ribbon Calibrate" appears.
5. Press "+" to start the calibration procedure. You should see the "Load Backing" in the LCD Display. You already have the backing loaded so continue to the next step.
6. Press "+" to answer the message and the next screen should say, "Remove Ribbon". You have also removed the ribbon.
7. Press the "+" to continue. You should see the screen say, "Calibrating Please Wait". After the sensors are setup by the machine a new screen should appear, "Reload All".
8. Open the printhead, and move the labels until they are loaded correctly to print. Smooth out the ribbon and load it correctly.
9. Withe media and ribbon now loaded, press "+" to continue and the machine should say, "Media and Ribbon Calibrate".
10. Press the Setup/Exit button once. It should say, "Save Changes Permanent". Press Next/Save to finish the process.
11. Do a normal calibration of your stock and print a label.

You are done. The machine will run for the labels you have setup the sensors for. Unfortunately, you must do this for each of the media types. To automate this, you could run a Configuration listing, capture the settings you just created for each type of label. Take these to a programmer to have them send the setup to the machine before the job. This is beyond the scope of this type support to really help you.

Posted on May 29, 2009

  • 130 Answers

SOURCE: Trying to Print USPS Labels from PayPal on TLP 2844

see if you can set the printer preferences to borderless printing.

Posted on Jun 14, 2009

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Zebra label printer cutt off prints


In printer control panel menu check the print width of the label according to the size mean to say if you have 4 inch label the print width set to maximum value if print width set minimum then cutts off the print.


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Using MS Access, I am printing labels to a Zebra 110XiIII printer. The output truncates the label to 2" instead of the 3.5" I have the report page settings saved as. I have been through the setup...


First check printer. Change setting "Print Width" to maximum width, save. Switch off. Hold down pause key while switching on (untill all but power light turns off). the subsequent prints should print across the full width. If this is OK fault is with label format.

If you are using windows printer driver check settings there this can over ride printer settings. If using ZPL the problem is most likely in the label format.

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After creating a new form of size 15 x 12 fanfold in the printer settings option, form is saved but not applied. So after selecting printer in a software, the paper size option of 15 x 12 fanfold does not...


THe T6215 can only print a maximum width of 13.6 inches. If you create a form wider than this Windows will not allow you to select this form within the printer driver as the printer is not physically able to print this wide. Your paper may be 15 inches wide but it is unlikely you will be printing 15 inches, simply create a form whose width is equal to the maximum print width or 13.6 inches. You will then be able to select this form in the printer driver.

Dec 13, 2010 | Tally T6215 Matrix Printer

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My printer Lipi 2280+ printing properly with 15*12 and fanfold 8.5*12 paper,but when i am using paper width slighly smaller than it less than 8.5 width printer gives paper with error>kindly suggest


You see the "Paper Width Error" on the 2280+ because the print job being recived by the pritner is wider than the physical paper which will cause the pritner to print on the platten, in order to rectify the problem.

  1. Ensure the print job on the system is less than 8.5 inches wider
  2. Perhaps move the paper in the tractors to the right
  3. Disabling the Paper Width Sensor will clear the error but may cause the printer to print on the Platten which may reduce print head life, the Paper Width Sensor can be disabled in the following way;
    Start with the printer Powered OFF
    Hold Down the ONLINE button and power the printer ON keep ONLINE held down until you see ASCII80 ASCII136 on the top line of the display
    Press the button under NEXT repeatedly until you see APW on the top line of the display
    Press the button under APW
    Set APW = OFF

    This will disable the APW sensor and you will not see the Paper Width Error

Dec 08, 2010 | TallyGenicom 2280 Matrix Printer

1 Answer

When printing I am getting a paper width error


The print job you are printing is wider than the paper, or the pritner is detecting the edge of the paper incorrectly.
You can disable the Paper Width Sensor, but it means that any data which is printed outside the paper area will be lost. You may also print on the platten which may reduce print head life.
I would recomend checking the width of the print job or paper size set on the system.

The paper width sensor can be turned off in the following way

Start with the printer power OFF
Hold down the ONLINE button and power the printer ON

Keep the ONLINE button held down until the display reads TEST MODE then release the ONLINE button
When the display reads ASCII80 ASCII136 press the button under BACK (button 1)
The display should read APW, if it does not keep pressing button 1 until it does
Press the button directly under APW (button 2)
Press button 2 (under the <) to change the setting to read APW=OFF
Press the button under SET (button1)
Press the ONLINE button to exit this test menu, then power the printer OFF and back on again

Once the APW has been set to OFF it is then worth testing the printer to see if this resolves the error.

Feb 18, 2010 | Tally Matrix T2280 Printer

1 Answer

On my 2265+ I will be printing and I recieve "paper width error" press online to continue


The "paper width error" indicates you are printing out side the area of the paper. ie the document you are trying to print is wider than the physical width of the paper you have in the printer.
The printer displays this error to give you the opportunity to remedy the problem as printing outside the area of the page may be undesirable;

  • Data printed outside the area of the paper will be lost, you will not see this information you printed on the paper.
  • You may shorten the life of the print head by printing on the platen with no paper to protect the print head.
I would recommend the following;
  1. Check the size of paper selected on the computer system, or ensure the data print width is the same or smaller than the actual paper size used in the printer.
  2. If it is not possible to change document size on the system or if the printed outside the paper width are not required or are simply spaces (ie no print) you may wish to turn of the paper width sensor so the edge of the paper is not detected and the error is no seen, the paper width sensor can be disabled in the following way.
  • Power printer OFF
  • Hold down the ONLINE button and power the printer ON, keep the ONLINE button held down whilst the printer powers on and initializes.
  • Release the ONLINE button when you see ASCII80 and ASCII 136 along the top line of the display.
  • Press BUTTON 4 (under NEXT) repeatedly until you see the APW option along the top line of the display.
  • Press the button directly under APW
  • Press BUTTON 2 or 3 to toggle the APW setting to OFF
  • Press the button under SET (button 1)
  • THen power the printer OFF and after a few seconds back on again.
The above actions will disable the Paper Width Sensor and you will no longer see the Paper Width Error, be aware you may be losing data and or shortening the life of the print head.

Jan 07, 2010 | TallyGenicom 2265+ Matrix Printer

1 Answer

My printer stoped in the midle of print


The 2280+ is indicating a defect with the paper width sensor, the paper width sensor on the 2280+ is locate on the carriage and detects when you try to print off the paper.

You may wish to disable the paper width sensor. To continue printing, this can be done in the following way.

Power the printer on holding down ONLINE
When the printer displays ASCII80 ASCII136 along the top line of the display release the ONLINE button.
Press the Button under NEXT (button 4) repeatedly until you see APW
Press the button under APW
Press button 3 to change this to OFF
Press SET
Place the printer ONLINE to exit the menu.

This will disable the Paper Width sensor which should resolve the issue with the message being seen. You can then get an engineer to look at the paper width sensor to see why this is not working.

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ps. this is procedure direct from polish division of tallygenicom servicedesk. it works for me perfectly!!

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1 Answer

140XiIII left side print right side completely blank


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Jun 30, 2007 | Zebra 140XiIII Plus Thermal Label Printer

2 Answers

Configuration settings do not save in 'Permanent' mode


Q#1, is the DPI the same as the other printers? there is also an option in the menu to rescale DPI that could cause the issueprint out a setup label from the printer and compare it to one of the other printers.

May 24, 2007 | Zebra Z4M Printer

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