Question about GE GSS25JFPCC / GSS25JFPWW Side by Side Refrigerator
We just had to fix the same problem on the same model. It was so badly frozen that the hot water would just reach the ice, get cold and never make it through. We unplugged the fridge, removed the back panel and used a hair dryer on the drain tube. Worked much faster with less extra water all over. With a flash light you can see when the water finally clears. Double check by putting a small amount of water over the drain hole (inside the freezer) to make sure it goes down immediately.
Posted on Jul 09, 2009
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