Question about HP 1010 Plain Paper Inkjet Fax

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Sent fax I have been getting alot of complaints from people I have sent faxes to, when they receive them they cannot be read. I have checked my phone line, ink..ect.

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The question is Why can't they read it????????
compressed, dark, light.......???????????

Posted on Aug 19, 2008

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Hi havent received a fax for a day..just sent myself a fax from elsewhere but not received it...what settings should i check ? thanks .


Pick up the handset and check that you have "dial-tone" on your machine. If you dont, check and make sure you have the phone line plugged in to the "line" jack on the back of your fax machine.
If you still dont have dial tone, plug a phone into the wall outlet for your phone line and make sure it works.

Jan 06, 2011 | Samsung SF360 Plain Paper Inkjet Fax

1 Answer

Unable to send or receive faxes


Fios is the problem. All fax machines are analog devices.

Apr 14, 2010 | Brother IntelliFAX 3750 Plain Paper Laser...

1 Answer

Can not send or receive fax.


Is the phone line plugged into the "line" jack and not the " phone or Ext " Jack?

Jun 09, 2009 | Xerox WorkCentre Pro 575 Plain Paper Laser...

1 Answer

BLACK VERTICLE LINE IN FAXES SENT, NOT WHEN RECEIVED?


Lift to open the document cover and use a soft cloth to clean the glass were documents are scanned.Also clean the white plate on the upper side of the scanner.You identify the scanner by observing the direction documents faces while faxing.The scanner reads the document.

Nov 20, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Toshiba Super G3, e-Studio 170F


Fax display screen always reads, "Auto receive". When attempting to fax, the busy light flashes. Busy light stops flashing for 30 seconds, then starts flashing again.
Above is the default settings for the fax.

NGB0 indicates signal error or line condition error.
U need to check the phone line. U can hook any single line phone to the phone line, check for tones without background noise.

Sep 10, 2008 | Toshiba e-Studio DP170F Plain Paper Laser...

1 Answer

Brother IntelliFAX 4100 shooting out blank sheets


The machine told you poor line quality. Try a different phone line to verify. Try it at a friends house to verify it. If you are using Vonage, that is the problem. I have Vonage and every fax I test with has some issues with poor line.

Aug 07, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Fax will not send


Does the receiving or sending party have a DSL phone line?

Aug 01, 2008 | Brother MFC-8220 Fax

1 Answer

We have a roll over telephone line, in which the 2nd line is used for faxing, However if by chance we are using the 1st line Is there a particular setting or ring tone to where we will know when a fax is...


Nope. Fax machines use what is called a handshake to establish the connection.
It's a tone sent from the sending fax machine to the receiving machine to make it answer and receive the incoming transmition.
It's not a unique ring.
I always tell people, one of two things. If faxs are that important, you should have a dedicated phone line to receive them. Or, in instances where the message it very important. Use E-mail and sent the information as an attachment.
I understand the expense of an additional phone line for a fax. But you should weigh the importance of your faxing to the expense. Are you missing valuable information by sharing a line?
Just some thoughts.

Jul 25, 2008 | Xerox Fax Machines

1 Answer

Sending and rec faxes


The protocol is failing after the check frame is received. Most likely noisy tel line, but could be attenuation problem. Either way, have the lines checked by telco.

Feb 26, 2008 | Fax Machines

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