You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
SOURCE: Red light that shows a message waiting won't go off after all messages have been heard and deleted.
turn it off and take out the battery?
But it could be a software problem?
SOURCE: my message light on the
I may have already posted a solution for you from another location. But if not heres what I said.
If you also have voice messaging with your phone company, you might have voice messages stored with them. If so you need to access it with your password to clear them. To find out if you do have voice messaging, call your phone company and they can let you know and reset your password if so. The phone companys voice messaging system sends out a signal that would cause youe phone to think it still has a message waiting.
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