Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Problem with 5300 scanner

Hi,

My name is John Ainsbury.

I was wondering if you can help.

I have a Kodak Easy Share 5300 printer, which I bought about a month ago.

The printer is working fine, however I am having trouble getting the scanner to scan. It has happened all of a sudden out of the blue and was working fine until recently.

The circumstances are as follows:-

I press the scan button and the screen goes to the scan options. I go to scan applications and select an option from there, however it does not give me the option to select an application and goes straight to save setting when I press the downward arrow key.

When I press the start button it is highlighting that it is scanning on the printer screen but no scan actually takes place.

Can you help?

My email address is johnainsbury@googlemail.com

Tel 01387270892 (Scotland)

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The inner parts may not receive proper power supply thats why you are not able to scan .......

Posted on Aug 19, 2008

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