Question about Samsung Prostar DCS Phone

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FORWARDING CALLS TO EXTERNAL NUMBER

Used to be able to this and now it won't. How can we get this to work? is there a menu we should access first.

Many thanks

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  • ESHOWE Nov 24, 2008

    I want to forward calls to an external number but can't need URGENT help

    please mail nicola.seymour@gmail.com

  • jillian570 May 18, 2009

    We Samsung DCS24B - we need to change our set up so that calls can be forwarded to different numbers. This doesn't seem to be covered in the manual. Can anyone help please?

  • Joe Wilkerson
    Joe Wilkerson May 11, 2010

    I need to know what Samsung system you have? The system ID should be on the face of the cabinet where the equipment is. NOT the phone ID as they work on all systems

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Hi you should be able to do this by pressing either 601 + 9- ( external number) or 605 +-9 (external number) please be aware that forwarding to external only works if the inbound caller is going to an extension and not a group. I have posted a video which will help, there are another 63 like this covering Samsung Prostar DCS issues at www.abbeytelecom.com

Posted on Jan 24, 2011

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