Question about Brother Printers & Copiers

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I have just installed a new yellow cartridge but i still have the message that it is empty for a DCP310CN.Can you please help me?

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OEM cartridges have a 2% failure rate, so I suggest a new cartridge, and take the old one back for exchange.

Posted on Aug 19, 2008

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The "Ink system failure" error is caused by air in the ink feed tubes, this happens if you use poorly filled cartridges or allow you cartridge to run all the way out. We have a step by step guide to purge the ink feed tubes posted on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ This should get your printer back going in about 10 minutes.

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Magenta (yellow) unit is PAST end of life... (I have changed cartridges I still have this message. I tried to read instruction, and I got following message: Install P/N 108R00649 following the instalation)


Hi armaskopljak:
You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
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Xerox Part Numbers

Toner Cartridges:
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
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High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00

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Magenta 016-1994-00
Yellow 016-1995-00
Black 016-1996-00
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1 Answer

Changed yellow ink to new cartridge. Printer won't recognize.


I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.


Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

HP C6280 with new ink cartridges shows cartridges empty


First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
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Then your printer should work properly.
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Turn off the printer. and turn it on again.

If still not working

Take out the cartridges, turn off the printer
Turn on the printer and put the cartridge again.

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1 Answer

Will not recognize new yellow cartridge; tried 3 diffrent ones.


As soon as you have installed the new ink switch off snd restart the printer. If this doesn't clear it, do a full reset.
Make sure the printer is on
Unplug the power lead while the printer is on
Hold Help and OK buttons down while pluging the power back in.
The printer will eventually power off
Release the buttons and restart the printer sing the power button
This clears all residual memory in the printer and should work
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1 Answer

Ink problems....


Take all carts out of the machine. Have a look into the cart holder. Is there ink swapping beneath the white plastic? (You might shake the machine ;-)

If yes, the cart holder leaks and needs replacement.

If not (your lucky!) it could be that the automatic cleaning procedure which starts when a cart is changed has soaked the carts empty.

Do set machine with date and time and NEVER unplug NOR use a power switch which breaks the power supply.

Do use constant power and switch off machine by pressing stand-by-fax-button!

Everytime when machine comes to (new) power contact it runs an extensive ink cleaning procedure. thats why your carts are always near empty....
The stand-by will prevent this and machine does some cleaning procedures which consumes only a few drops(!) of ink!


The display asks you if you have changed the carts. Do answer this question by pressing 1 for YES or 2 for NO.
This will reset the built-in inkcountermanagement to the correct settings

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