Question about HP Pavilion dv6000z Notebook

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Wont Recognize DVD drive

I have a brand new laptop and my problem is when you insert a cd/dvd nothing happens. Iv'e tried to update the driver and it says its already updated. When I click Computer under the start menu It doesnt even Show I have any other drives than my C drive. When I go to the Device Manager and right click the DVD drive, Go to Properties and Message in the box says Windows cannot load the device driver for this hardware. The driver may be currpt of missing. (code39). It says check for solutions and I click that but nothing happens! ??? I have exactly the same problem only I get a Code 19 error. I've taken all the steps recommended by Vista help directory.

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  • 149 Answers

If its brand new go and get it checked by warranty.

Posted on Aug 19, 2008

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Tsstcorp cddvdw ts l633p error code 19


Code 19 means there is a driver conflict such as two devices trying to use the same resources.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
this will refresh the default driver stack.

Normally the above will fix that issue if not work your way down through these even if you have done
them before.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hope these help.

Jun 14, 2012 | Computers & Internet

2 Answers

I put a DVD R in the computer but it wont let me put anything on it. It is saying that there is no disk inserted


there might problem of your dvd drive not working,, or else can be happen some times that your dvd R is not able to read with your dvd drive..

also..

try cleaning the lens of your dvd drive...

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My cd/dvd driver is not working on my hp notebook


Go to HP's support website, find your laptop, and get the missing driver, or find out what brand your cd/dvd drive is and go to the manufacturers website to get the driver. I hope this helps!

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Cd drive not recognizing cd's


nope it happens to me, if your laptop still under warrantee call toshiba and they will replace it to you. the problem is the lens not reading the cd, try to clean it by dvd cleaner if its not working replace it.

Mar 19, 2009 | Toshiba Satellite M115-S3094 Notebook

1 Answer

DVD player in Toshiba laptop won't work


First check that it is indeed a CD/DVD drive.

Also, you didn't say whether it was a video or data DVD. Assuming it's a video DVD, you'll need an mpeg2 decoder. (Something like WinDVD, PowerDVD, or Nero Showtime, or one of the many open source alternatives)

If neither video or data DVD's will work, you may need to update your driver for the drive, on the Toshiba website.

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Dvd/cd will not read any disc


On this, you're going to need to uninstall the drivers for the CD/DVD drive from the device manager, then reboot. The machine will find the drive and reinstall the drivers. If this doen't work, then most likely the optical eye or the reader board in the drive has gone out and the drive will need to be replaced. These drives are very simple, they work or they don't, there's really no in between with them, and if their not working then replacement is the only option.

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3 Answers

Wont Recognize DVD drive


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver fro this hardware. The driver may be corrupted or missing (code39)".
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

Apr 23, 2008 | HP Pavilion dv6000z Notebook

2 Answers

Laptop trouble


see it is problem with your dvd drive try with dvd lens cleaner if still it is not working then show it to service personnel. bye

Sep 23, 2007 | Computers & Internet

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