HP Pavilion dv4000 Notebook Logo
Posted on Jun 10, 2011
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My wireless in the computer does not work. diagnoses say there is not cable connection

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  • Posted on Jun 10, 2011
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Look for a sliding switch on the side or front of the computer with a wireless tower icon or something similar. This controls the wireless card and can turn it on or off. On my dv9000 it was right in the front on the left side. Toggle that slider to see if it will reactivate your wireless. You may have just bumped it and turned it off.

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Try the following, retype your wep or wpa.
then try to connect again
If this doesn't work, go to run and type services.msc
look for wirelesszeroconfiguration. click stop or start which ever toption is available. But make sure it on start.

Try to connect to the internet again.

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Why does my m55 loses wifi connection?

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Make sure you use the correct cable between the router and the D-Link. If you use the blue wire it won't work. The orange and orange white pair have to be swapped with the green- green/white pair on one end of the cable only. Usually, the cable is orange in color and is called a crossover cable.
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Is there any computer able to access the Internet ?
If this is the only computer then connect the computer to the router with the cable and see if it works.
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No you can't use two routers (without being an expert to set them up correctly!). Make sure the Belkin isn't plugged in while you're setting up the D-Link. To diagnose the culprit, try these steps:

1) Plug your daughter's computer directly into the ethernet port of the DSL or Cable Modem. You'll need to do this to rule out your Daughter's PC as the problem. If it works fine, then move to step 2. If her computer still isn't working, and another computer connected the same way DOES work - then you need to work on your daughter's computer, becasue that's where the problem lies.

2) Ok since you confirmed your daughter's PC is just fine - and also the DSL or Cable connection is working as well - this indicates most likely the router(s) are at fault. So let's work with the D-Link, since we're not sure if the Belkin is working. Like I said, be sure the Belkin is completely unplugged and powered OFF. Now plug the D-Link into your DSL or Cable modem ethernet port. Turn on the D-Link, make sure the correct indicators are lit on both the DSL/Cable modem and the router. Reboot your daughter's PC and right-click on the wireless networking icon on her taskbar. Choose view available wireless networks - if you see your D-link listed, then the router is working! If you still can't connect - try disabling WEP/WAP and try again. Most likely it's just a security setting that's off.

Good Luck!
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I would need additional information to help in diagnosing the problem.

First two questions:

1. Are you able to "explore the enternet" if you use a cable connection to your computer?

2. Are you using wireless encryption?
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Hi,

Based on your post/description:.
1. “I am able to connect to a wireless network but am not able to connect to the internet.”
Indicates that your wireless network adapter is working since "able to connect to a wireless network". The "not able to connect to the internet" may be settings/configurations.
2. “When the computer tries to self diagnose, it says there may be a problem with one or more of the computer's network adapters
Which can only be your wired network adapter (Ethernet) but since you are not using that but your WiFi, should not make any difference.

To simplify, let’s focus on the Internet connection. Pls verify/determine that:
a. the wireless network is connected to a modem and can access the Internet;
b. the brand/model/version of the wireless Access Point/Router and its IP address;
c. the wireless security method being used by the network (WEP, WPA, MAC filter); and
d. the IP settings given by the DHCP server (which is also the router) to your PC which includes IP Address, Subnet Mask, Default Gateway & DNS Servers.

Pls post back results of a, b, c, & d that we can figure out the solution for your concern.

In the meantime, you can try right clicking on your networking icon (bottom right side) and click on repair.

Good luck and kind regards.
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