Hi
It might be lock up. try this link http://www.fixya.com/support/r8758623-check_fix_print_spooler_service_causes
Regards
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the
print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\
folder. You should see files there ending in .SPL and .SHD created around the
time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the
print spooler service)
Try to print a document again to verify that the problem is fixed.
1.
Browse to Start -> Run... and type in NET
STOP SPOOLER (this will stop the print spooler service)
2.
Browse to your windows\system32\spool\PRINTERS\ folder. You should see files
there ending in .SPL and .SHD created around the time you tried to print -
delete these files.
3.
Browse to Start -> Run... and type in NET
START SPOOLER (this will restart the print spooler service)
4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.
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