Question about Computers & Internet
Ok First to ensure that your CD-Rom / DVD is installed correctly
Goto the control panel if you can see a whole list of icons find and click on system
otherwise find Performance and maintenance and then click on system
now up the top of this new window find and click the hardware tab
finally click on the Device Manager button , this will bring up the Device manager window
in this window look for and expand by clicking the plus Icon next to DVD/CD-ROM Drives
if you see anything in here your CD drive is installed. You will probably find that either you optical drive is either disconnected and the ribbon cable connecting it to the motherboard will need to be checked , or you have got a faulty optical drive
If you cant see anything in here go back to the control panel and find add hardware if you cant see that icon click on printers and other hardware and in the left hand side bar click on add hardware.
This will bring up a step by step wizard
after clicking next on the initial screen windows will do a scan and try and detect any hardware devices that have not been installed yet. If on the next screen you are asked "Have you connected the hardware?" please open up your PC and check the ribbon connection on the reverse of the optical drive and make sure the power connectors etc are properly seated.
If this works follow the on screen steps and installation will be straight forward.
Hopefully this will solve your problems
If you have any other queries please respond
Posted on Aug 19, 2008
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Posted on Jan 02, 2017
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