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How do i fix my go gear phillips mp3 player..it froze

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  • downhome Feb 22, 2009

    My player will turn on. But it freezes up on the up date page and I have already pushed the reset button and it does not help.

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Steps to Repair:

  1. Open the Phillips SA-31xx device manager.
  2. Connect the player to the computer while pressing and holding the on/off button of the device (the inner round button.how do i fix my - image_thumb%5b1%5d.png). Windows will tell you that a USB device is connected in the repair mode.
  3. The device's screen will look like:

  1. On the device manager, click on the Repair tab.
  2. On Repair tab, click the Repair button. It will show the message that the device is repaired. The device will also show that it's being repaired.
repaired_thumb.jpg
3. After the device has been repaired, below message will be shown.
successfully%20repaired_thumb.jpg
4. BEWARE ALL DATA WILL BE LOST from the Phillips Go Gear SA-31xx Media Player without any warning.

Posted on Aug 19, 2008

5 Suggested Answers

ThaMp3Doctor
  • 8596 Answers

SOURCE: can i save my mp3 player?

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Posted on Feb 19, 2008

deepfunktion
  • 18 Answers

SOURCE: how do i download music to phillips gpgear mp3 player

when the device is connected it may be visable in "my computer" as a device with removable storage, if so you just drag and drop files in to it.
if not the should be some software that came with the device to tell the pc how to use it.

Posted on Jul 14, 2009

shadow83
  • 496 Answers

SOURCE: I have a phillips Go Gear Mp3 player and everytime

reflash the firmware get the latest firmware from the philips website and then use the recovery utility to update the player this should help :)

Posted on Nov 27, 2009

  • 1456 Answers

SOURCE: i have a phillips go gear MP3 player and when i

Hello

Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

Posted on Sep 02, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

I got a phillips 2gb go gear. and i charged it on the computer, and when i took out the cors . it froze, how do i get it to turn on...


There is a hard reset on the player if you examine very closely and so if the player has hung up then you can reset so that the processor returns to the stable state.
However if the battery has not charged or there is a hardware fault then it will not reset not restart.
Please check up for warranty in this case with the nearest philips support center.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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1 Answer

Phillips mp3 player froze up on the gogear screen.


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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My go gear is froze and when I restarted it it was froze still


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Mp3


If your GoGear is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

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