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The DvD drive on my Toshiba Sattelite no longer reads any disk I put into it. The device manager shows the drive to be working correctly. Reloading drivers does nothing. When I insert a disk, the little disk icon appears and the drive makes a buzzing sound (unlike the whirring sound it used to make). But the DvD or CD does not start playing when inserted.When I try to view the contents in My Computer I eventually got "D:\ is not accessible. The request could not be performed because of an I/O device error"

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I understand you reinstalled the drivers but did you use device manager to remove the cd rom/dvd before u reinstalled the drivers

Posted on Aug 19, 2008

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I pulled a jumper off sli motherboard my cd rom is not reading disks alienware alx


Assuming you can eject disks, and the drive is appearing in my computer / windows explorer, check the SATA (usually red) cable connected between your drive and motherboard, If it is correctly connected try using another SATA port on your motherboard, if that doesnt work you can try going into the bios (usually by pressing delete as it is booting) then checking to see if the drive is being detected, you should see it in SATA devices, and also in your boot menu. If it isnt there its a hardware problem.. replace cables, try using the SATA port from one of your Hard drives.

If the drive is in showed in bios, and
is not appearing in my computer / windows explorer, go into control panel, system, hardware, device manager (if using XP, other versions of windows also have device manager) if there is a yellow question mark next to the dc/dvd drive, run the installation cd for your drive, or right click, update driver, run through the wizard selecting the location where you saved the drivers.

If it is installed correctly, and you have tried numerous disks, making sure they are not dvd's if its a cd drive, the you can try downloading the bios file from the manafacturers website and updating following their instructions

Mar 06, 2011 | Alienware PC Systems Alienware Aurora High...

2 Answers

My computer no longer "sees"


hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

please rate me with 4 thumbs UP to keep my services active

Dec 01, 2010 | HP Pavilion a810n (PP164AA) PC Desktop

2 Answers

Toshiba Dvd / r/rw TS H552D/GAAH is tryin but wont do anything


Since it's saying no disk in drive, it is recognizing the device, just not the disk. You're probably up for a drive replacement. Try booting off your restore disk just to verify that it's not a virus. Don't restore or you'll wipe out everything. You could try compressed air to clean any optical sensors. If that doesn't work, replacement is in order.

If it's within warranty, it's covered. Otherwise, verify what type of drive it takes (SATA or PATA) and it's a drop-in fit. The bezel will be different, however.
http://support.gateway.com/s/PC/R/1009151/1009151nv.shtml

Since you've already removed the drive, you're aware of disassemby.

Jan 08, 2010 | Gateway GT5220 PC Desktop

1 Answer

My computer will not read any of my disk or install


when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


Sep 24, 2008 | HP Computers & Internet

1 Answer

Not reading disc.cd/dvds


Solution 1.
-----------
Firstly lets see if your drive is working!

Put in a disk you know works and has files of some sort on it

If nothing is still happening , goto my computer and right click on your CD drive and

click "explore"
Do you now see files ?

If not right click on "My computer" and click manage

The "Computer Management" Console will now popup and you will see a selection of

headings on the left , click the plus (+) sign on "Storage" to expand it then click on

"Disk management (Local)

In here you will see all the storage devices attched to your computer , including your

Hard Drives , Floppy Drives , USB Flash Drives etc.. , from here you should see your CD

Drive , if you do and right click it and explore the drive and you do see files ,

change the drive letter of your CD-ROM drive from the default D: to say like F: or

something , right click the CD-Drive in the Disk management and click change driver

letter , and follow the instructions.

If you dont see the files or you dont see the CD-Drive at all do the following:

1. right click my computer
2. click on properties
3. a new window will popup
4. click on the hardware tab
5. click on device manager

the device manager console will now open ,
from within here find your CD/DVD Drive under the DVD/CDROM drive heading,

right click the appropriate drive and click on uninstall.

Now reboot your computer and then windows should detect your CD /ROM Drive and reinstall it , you may now again need to reboot in order for your CD Drive to function correctly If this doesn't fix your problem try upgrading the firmware of your Drive.

**im assuming your running Windows XP for that solution but i would think the process in Vista would be very similar.

If you have a spare computer that is unused maybe you could try it on that machine and see if it works , if it does a fresh installation of Windows on your current machine may be the solution as it could be infected with a virus which just may have corrupted the window drivers.

Solution 2.
------------
If the DVD Drive is connected on the same ribbon cable as the Harddrive , the Hard Drive should be set to Master on the Jumper settings and the DVD Drive set To Slave otherwise if it's on a seperate cable it should be connected at the end of the cable and set to master. If you do / have done this can you see the devices in BIOS ?

Solution 3.
------------

It sounds like some dust or hair has landed on the Laser Lens (The component responsible for reading the data on the CD) and is interfering with the playback , to clean this your self you will need a laser lens cleaning kit to safely remove the debris.If you're finding that after cleaning the disk the DVD is still skipping try cleaning the cd , as debris on the CD itself can also cause interference for the laser lens



Aug 26, 2008 | Lite On Computers & Internet

1 Answer

DVD-Rom's problem! Plz help!


* please check dvd rom cable(ide cable) is connected properly

* check powerconnecter is connected tight
jumper settings:
-------------------------

* set ur hdd as master

* dvd rom as slave in ide1

* set master to dvd writer in ide 2

Jun 19, 2008 | Computers & Internet

1 Answer

I don't seem to have my cd drive anywhere. It won't play cds anymore....


First see if your CDRom is loaded by the PC by Right clicking on My Computor.Left click on properties at the bottom of the dropdown.A window wil be opened for you-click on Hardware at the top ,double click on Device Manager.When Device Manager opens,check down the list for DVD/CDRom drives-click on the + button to the left of it.You will then see your drives description below DVD/CDRom.Double click on it-a window will be opened telling you whether your drive is working properly or what the problem is.Usually it will be a matter of reloading the driver software or reinstalling the drive.Some times it is advisable to uninstall the first one before you reinstall and remember to restart your PC after the installation.If you dont find your DVD or CDRom in device manager it has 'nt been installed or the driver software corrupted.Happy landing.Georgeo.

Jun 03, 2008 | Toshiba Computers & Internet

1 Answer

HL-DT-ST DVD-RAM GSA-H54N 18 X DVD BURNER


What do you mean by not reading the disk?

When inserting a disk to the DVD drive, it runs an autorun program if one exists on the disk. By nature autorun will not run again if the disk stays in the drive. If you want to run the content of the disk, you have to execute autorun.exe from Windows Explorer. Let me know if that doesn't answer your question

Dec 28, 2007 | Computers & Internet

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