Question about Viking VWH3048 Kitchen Hood

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Brand new Viking 3048SS hood - fan switch not working

Followed instruction & installed brand new Viking 3048SS range hood. All switches work except fan switch. When plugged fan directly to outlet, it worked. The exterior fan was installed on roof with 10in duct work to hood. Called Viking. Authorized Viking tech came to inspect and suggested installation is incorrect. (charged about $200 for a 5min inspection!) Hired an electrican to re-install. Same problem. Suggested switch is bad. Need help here!

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  • deekman Aug 24, 2008

    Thanks very much for your response! I'll hold ground & continue to inquire Viking. Will let you know outcome.

  • Helen McDonald
    Helen McDonald Mar 11, 2014

    Just had an electrician look at our VWH3048 range hood. I had turned on fan and it was not working. Lights were all working. Tested motor on separate outlet and it works. He popped out the one inch fan rocker switch and tested it and it was good. He could not get a test on the wires that had been connected to the switch. Process of elimination seemed to put the problem onto the part that controls the motor fan speed. He ran out of time and was to come back and remove that other part since it was going to be more than a quick pop out. At my behest he plugged everything back in and I asked that he make sure that switch was really plugged in well to those tow wires. He then turned everything back on. Out of curiosity, I flipped the switch. The fan and the motor speed control both work. This is an electrician friend and was free. For now we do not need a part. If it happens again, we will check for othr loose wires. This range hood, also, had the capacitor replaced a year ago and that was a $7.00 item. Viking wanted to sell me a new motor.

  • Helen McDonald
    Helen McDonald Mar 11, 2014

    Above I was referring to those two wires that look blue and orange/pink.

  • Anonymous Mar 25, 2014

    dirty fans

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Think i would call viking back and ask for refund of inspection fee and go by the bad switch scenerio the electrician said new fan that would be considered flaws in workmanship in most states dont know where you are located but pretty much same anywhere most inspectors for these companies always try to blame problems off on installers hold your ground and make them fix it and refund that" inspection " fee I've been doing electrical work for several (20+) years it takes longer than 5 minutes to troubleshoot something like that good luck

Posted on Aug 23, 2008

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