We had the same problem on our 650. It turns out that there is a white plastic arm attached to the icemaker shut-off switch. This plastic piece was knocked off sometime when we pulled open the freezer. I found it laying on the bottom of the freezer compartment.
I stumbled on this site while looking for the replacement part.
Look in your freezer at the icemaker. It is not easy since the upper drawer is in the way. You will see a metal wire that is the actuator for the shut-off switch. It should have a white piece of plastic clipped on the part that is closest to the ice bin. If not, or if only half of the plastic part is there, That is your problem.
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Sounds like the icemaker drain is clogged and the fill process overflowed the unit. the water then froze the drain and all overflowed water from icemaker. Remove icemaker and remove all ice from freezer and icemaker. Clean all drains. Reinstall.
Yes that is a plastic extension for the icemaker shut off. When replaced the new one should be secured with two small zip ties. You can use the ice on/off button to shut the icemaker off manually in the mean time. When ice is displayed in the panel it is on and when it is off so is the icemaker.
I have run into this before and found it very helpful to re-level the refrigerator. By leaning the fridge back toward the wall about an inch helped keep the water and ice in the tray. Remember to remove items that block air flow in the freezer. Remove the ice bin and clean it then start over with the fridge leaning back a little. Hope this helps.
Our 550 bottom freezer drawer froze shut earlier this week and the motor made an unusual sound, like it was working too hard. Two of us eventually were able to open the drawer to find that it had frozen shut due to a leak which filled the ice tray solid and then adhered to the actual door, freezing it shut.
We emptied the fridge and freezer, turned the control dials down to 0, but neither the motor nor the light would go off. We finally killed the circuit breaker to get the appliance to shut down.
It's cleaned and defrosted and we noticed that the gasket has torn in three places, two on the fridge door and one on the freezer door. The freezer door could be from our tugging, but the refrigerator door is normal wear and tear. We filled the tears with some kind of putty and when it is dry we will start everything up again.
This is not the first problem of this nature we have experienced with our subzero 550, but it is the most dramatic. Each previous time we have called a repair man out and he has been unable to fix it.