Hi,
To help resolve some common connection issues on Windows Vista, please
follow these steps:
1) Please make sure, that you are running the latest version of Skype
that you can download from
http://skype.com/go/download 2) If Skype is running, please close it by right-clicking on the Skype
icon in the system tray (next to the clock) and selecting Quit Skype or
via File > Close.
3) If you are behind proxy server, make sure you have set all proxy
settings in Internet Explorer > Tools > Internet Options > Connections >
LAN settings and in Skype under Tools > Options > Connection.
4) If you are using Windows Firewall,
Go to Start menu > Control Panel > Windows firewall > Change settings
and select the Exceptions tab. Find Skype from the list, select it by
clicking on it once and press Delete. Click on Add Program and select
Skype from the list. If Skype is not on the list, click Browse and go to
C:\Program Files\Skype\ Phone\ and select skype.exe. Close the windows
by pressing OK button.
5) If you are using any other firewalls or anti-virus software, please
make sure, that Skype is in the exceptions list. We have firewall
guides at
http://www.skype.com/help/guides/firewall.html .
If your firewall or anti-virus software is not listed there, please
follow the guide supplied with your software or contact the software
manufacturer for step by step instructions.
6) If you are using a router, please configure port forwarding for
Skype. You can find guides for an extensive list of routers on
http://www.portforward.com/english/applica.../Skypeindex.htm Please note that we are not responsible for this page and contents
might change unexpectedly.
7) Start Skype
Make sure your status is set to online via "File" > "Change Online
Status" > select "Online".
If the above did not help, please try the following:
Go to Start > Control Panel > Administrative Tools and start 'Windows
Firewall with advanced security'. If you don't see "Administrative
tools" in the Control Panel, please make sure, that the Classic Mode is
selected from the left side of the Control Panel window.
Click 'Inbound Rules' > 'New Rule'. Make sure 'Program' is selected.
Click 'Next'. Select 'This program path' and click Browse. Browse to
C:\Program Files\Skype\Phone\Skype.exe. Click 'Open'. You are taken back
to the rules creation window, click 'Next'.
Check 'Allow the connection' and click 'Next'.
Make sure that all three options are ticked: 'Domain', 'Private',
'Public' and click 'Next'.
In the Name box type 'Rules for Skype' or whatever you like.
Description may be left empty. Click Finish.
Now select 'Outbound Rules'.
Click 'New Rule'. In the window that pops up make sure 'Program' is
selected.
Click 'Next'. Select 'This program path' and click Browse. Browse to
C:\Program Files\Skype\Phone\Skype.exe. Click 'Open'. You are taken back
to the rules creation window, there click 'Next'.
Check 'Allow the connection' and click 'Next'.
Make sure that all three options are ticked: 'Domain', 'Private',
'Public' and click 'Next'.
In the Name box type 'Rules for Skype' or whatever you like.
Description may be left empty. Click Finish.
Please restart your computer after doing this and try launching Skype
thereafter.
Finally you could try below:
This
is a regular Vista idiocy, occurring from time to time to random
applications and has nothing to do with Skype. Thanks, Mr. Gates.
How to fix it:
1. Go to your Skype program directory, then navigate to the subdirectory Phone.
2. Right-click the Skype executable, select Properties.
3. Go to Compatibility tab.
4. Select compatibility mode, and choose Run this program in compatibility mode - Windows XP Service Pack 2.
×