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Will scan but will not print with moving with mouse or with buttons on printer

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Try trouble shooting it or printing a test page

Posted on Aug 19, 2008

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Printer does not print and 2 messages appear: 1)


Enabling bidirectional support Windows 7 / 2000 / XP / Vista:
Access the Printer Properties:

For Windows 7
  • Click the 'Start' button from the bottom left of the Windows screen, and then click on 'Devices and Printers'.
  • Click your right mouse button on the listing for your printer, and then select 'Printer properties' from the menu that appears.
For Windows Vista
  • Click / Select the 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, click 'Printers' directly from the 'Control Panel'.
  • Click your right mouse button on the listing for your printer, and then select 'Printer properties' from the menu that appears.
For Windows XP Home Edition
  • Click / Select the 'Start' button from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
  • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

For Windows XP Professional Edition
  • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
  • Click your right mouse button on the listing for your printer, and then select 'Printer properties' from the menu that appears.

For Windows 2000
  • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
  • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
In the printer's Properties window, select 'Ports', then 'Enable bidirectional support'
enablebidi.gif

SECOND QUESTION:

ERROR LCD: The type of print head is incorrect. Insert the correct print head
Solution: Reseating the MP500 / MP800 print head


Reseating the Print Head Reseat the print head to correct print issues or clear an error. Reseat the Print Head:
  1. Confirm that the printer is powered on and press the button. (The paper output tray will open.).

    mp500_openbutton.gif


  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.

    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif


  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif


    Caution: Do not touch the print head nozzles , electrical contacts , or ink supply ports . Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif


  9. Press the mark on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif


  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    The ink tanks are installed properly.
    The ink tanks are not installed properly.


    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

  • On: The printer is ready to print.
  • Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  • Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  • Off: An error has occurred and the printer is not ready to print.

I trust this is helpful. Please express appreciation.

Dec 10, 2010 | Canon Pixma MP800 All-In-One InkJet...

4 Answers

HP OfficeJet 5610 leaves large blank areas


can be a problem on the thermal roller, have you try to clean print head first..?

Aug 30, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Poor photo copy when printing 4x6 glossy in cassette tray.


Set the Ink Intensity (Windows) The Intensity setting controls the amount of ink placed on the paper. The higher the intensity the darker (more ink) the printed image will be. If the Intensity setting is set too high, the printed page may become too wet and curl or streak. Follow the instructions below to adjust the ink intensity settings.
  1. Access the printing preferences by opening the printer Preferences / Properties.

    For Windows Vista
    • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
    • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
    For Windows XP Home Edition
    • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
    • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

    For Windows XP Professional Edition
    • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
    • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

    For Windows 2000/Me/98
    • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
    • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

  2. On the Main tab, select 'Manual' for 'Color Adjustment', and then click 'Set'.
50a4a7f.jpg

3.Use the slider bar to adjust the 'Intensity'.
a5877a0.jpg

Note: Move the slider bar right to darken the image, and move the slider bar left to lighten the image.

Click 'OK' to complete the setup.

I hope it helps!!!

Dec 02, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanning on sharp AR-168D copier, printer, scanner


Check your default program for .tif files by going into my computer and finding a tif file. Move the mouse over to the file and press the right mouse button and select properties. Check the opens with icon to see which program it is using. If it isn't set for Microsoft Word, press the change with button and select Microsoft Word. Press the Ok button.

Your tif files should open with Word.

Sep 25, 2008 | Printers & Copiers

1 Answer

How can I print the label from tray 2?


Go to the control panel.  Select printers.  Move the mouse to your printer.  Press the right mouse button and select properties.  press the advance properties button.  Select the tray you wish to print from.  press when finished.


Sep 11, 2008 | HP Color LaserJet 3500 Printer

5 Answers

Can't scan documents


For the system to work completely; you need the print driver, scan driver and smarthru4.

Once you install the scan driver (available on Samsung website); the issue will go away.

Also, another trick; instead of using the smart thru - which is kind of awkward, download Picasa 3 and if you have installed the scan driver correctly, you can use Picasa to import the scans by controlling the printer. It also allws for some other tweaks that are not so easy to get to in Smart Thru.

In addition to Picasa you can use several other graphic applications to scan the image.

Good luck.

Jul 31, 2008 | Samsung SCX-4100 All-In-One Laser Printer

1 Answer

Photosmart C3150 printer


Press the control panel. Select printers. Move the icon to the printer. Press the right mouse button by selecting properties.

Press the printing preferences button. Select the services tab. Press the service this device button. Press the align print cartridges button.

Jul 13, 2008 | HP Photosmart C3150 Printer

1 Answer

How to clean Print Heads?


Go to the control panel

Select printers

Find the OfficeJet Icon and move the mouse over to it.

Press the right mouse button and select properties

Look for a tab that says toolkit.

select ink jet cleaning.

Jun 17, 2008 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Tray selection


If there is such a thing for that printer it would be in the advanced settings under you printer driver.

Select control panel.
Select printers.
Move the mouse over to the printer.
Press the right mouse button.
Select properties.
Press the printing preferences button
Look under the advanced tab for the settings.

You could see if there is an updated driver on HP.com if that feature isn't listed.

Jun 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

7 Answers

Hp 4215-v officejet printer.. scanner functions not installed


For those folks who have Windows 7...
Click start from menu (bottom left of window pane),
Click "Devices and Printers",
Click on the HP printer listed,
Click "scan a document or picture"...

CALL IT DONE!!!! Gotta LOVE Windows 7...EASY!

Feb 12, 2008 | HP Officejet 4215v All-in-One Printer

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