Question about Gateway PC Desktops

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My computer keeps freezing up when i run a security scan or anything in my dvd drive. i have tried all kinds of thing to reinstall or fix the problem and nothing works. what should i do now? i even ran my operating system disk to try a startup repair and i didnot work either.

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If you have recently installed any new devices i would try to uninstall the device and then see what the computer does please let me know ok regards mike

Posted on Aug 19, 2008

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2 Answers

Why does the video freeze when I try to play a DVD movie on my DVD-RW drive?


this sounds like a codec issue and i've found that reinstalling the media playback software (for example vlc.) may fix this issue.

Jan 25, 2016 | Intel PC Desktops

1 Answer

Virus computer g spot has in my computer. i"ve to kill that virus with loka anti virus but i cann't. what i have to do ?


iwan_setiawa,

Your computer has a small piece of software that someone else has remotely installed, most likely the software installed itself. It's call a virus, malware, etc. To use a computer online surfing the internet or checking email this day and age, you must pay for and keep paying for a good quality security program or your computer will always have issues like this or similar. Follow the steps below. If these steps do not work and if you needed to ask this question to begin with, will need to take your computer to a computer technician for repair.

1) Backup all of your personal files and only your personal files. Do not backup anything else. You are trying to save your personal items from loss and hopefully whatever is on your computer does not reside within your personal items. If you do not have a external hard drive or flash drive, its time to get one. They are sold everywhere.

2) Go to the following link and install the ccleaner software:
http://www.piriform.com/
It works great and its free!

3) Go to the following link and install Malwarebytes software:
http://www.malwarebytes.org/
Also great and free!

4) Go to the following link and install Auslogics software:
http://www.auslogics.com/en/software/disk-defrag/
Again great and free!

5) Go to the following link and download but do not install Comodo Internet Security:
http://www.comodo.com/home/download/download.php?prod=cis
Free and include the anti-virus and firewall in one-

6) Search online and find out how to start your operating system in its non-networking safe mode.
http://www.wikihow.com/Start-Windows-in-Safe-Mode
http://www.howtogeek.com/howto/windows-vista/force-windows-to-boot-into-safe-mode-without-using-the-f8-key/
http://support.microsoft.com/kb/316434

7) Disconnect your connection to the internet; unplug the wire, turn off the wireless card, etc.

8) Restart your computer in safe mode.

9) Once in safe mode, do not start any programs and do not look around, do the following:

A-Run ccleaner. It has a computer cleaner and a registry cleaner. Run both cleaners repetitively until they stop finding anything to clean.

B-Run Malwarebytes. Do a full system scan. Delete and/or Quarantine anything it finds. Keep running the full system scans repetitively until it no longer finds anything. This could take a while.

C-Run Auslogics. Select all of your drive and click defrag. Keep running the defrag repetitively on all of the drives until it defrag's each drive in less than a few minutes; if after 5 or 6 time it still takes forever, your drives are just messed up; just continue. This also could take a while.

10) Restart you computer in regular mode. Do not start any programs or look around , do the following:

A-Install Comodo Internet Security. During the install process, restart the computer as need by Comodo.

B-Run a full system scan. Delete and/or Quarantine anything it finds. Keep running the full system scans repetitively until it no longer finds anything. This could take a while.

C-After the last scan, restart the computer.

11) Once in back in regular mode again, run each of the four programs you have just installed and run their update feature. Follow what it says to do except for running any scans.

12) Update your operating system. Search online if you do not know how. This is one of the most important steps of this process. Run the update repetitively until it stops finding anything to update; only update what needs to be updated. If you are not Chinese you do not need to update the Chinese language! Restart your system as the update ask as this is important to do so. After the last update cannot find anything to update, restart your computer.

13) Once in back in regular mode again, do not start any programs and do not look around, do the following (Yes, just do it all again. It will take less time this time around):

A-Run ccleaner. It has a computer cleaner and a registry cleaner. Run both cleaners repetitively until they stop finding anything to clean.

B-Run Malwarebytes. Do a full system scan. Delete and/or Quarantine anything it finds. Keep running the full system scans repetitively until it no longer finds anything. This could take a while.

C-Run Auslogics. Select all of your drive and click defrag. Keep running the defrag repetitively on all of the drives until it defrag's each drive in less than a few minutes; if after 5 or 6 time it still takes forever, your drives are just messed up; just continue. This also could take a while.

14) Restart the computer ahhhhhgain.

15) By know you should notice a difference.

Please rate this answer if it helps!

Thanks,
-Chris

Feb 05, 2011 | PC Desktops

1 Answer

Everytime I go to internet explorer a message pops up telling me to come to this web site. an after a while the computer just shuts down


pammie819,

Your computer has a small piece of software that someone else has remotely installed, most likely the software installed itself. It's call a virus, malware, etc. To use a computer online surfing the internet or checking email this day and age, you must pay for and keep paying for a good quality security program or your computer will always have issues like this or similar. Follow the steps below. If these steps do not work and if you needed to ask this question to begin with, will need to take your computer to a computer technician for repair.

1) Backup all of your personal files and only your personal files. Do not backup anything else. You are trying to save your personal items from loss and hopefully whatever is on your computer does not reside within your personal items. If you do not have a external hard drive or flash drive, its time to get one. They are sold everywhere.

2) Go to the following link and install the ccleaner software:
http://www.piriform.com/
It works great and its free!

3) Go to the following link and install Malwarebytes software:
http://www.malwarebytes.org/
Also great and free!

4) Go to the following link and install Auslogics software:
http://www.auslogics.com/en/software/disk-defrag/
Again great and free!

5) Go to the following link and download but do not install Comodo Internet Security:
http://www.comodo.com/home/download/download.php?prod=cis
Free and include the anti-virus and firewall in one-

6) Search online and find out how to start your operating system in its non-networking safe mode.
http://www.wikihow.com/Start-Windows-in-Safe-Mode
http://www.howtogeek.com/howto/windows-vista/force-windows-to-boot-into-safe-mode-without-using-the-f8-key/
http://support.microsoft.com/kb/316434

7) Disconnect your connection to the internet; unplug the wire, turn off the wireless card, etc.

8) Restart your computer in safe mode.

9) Once in safe mode, do not start any programs and do not look around, do the following:

A-Run ccleaner. It has a computer cleaner and a registry cleaner. Run both cleaners repetitively until they stop finding anything to clean.

B-Run Malwarebytes. Do a full system scan. Delete and/or Quarantine anything it finds. Keep running the full system scans repetitively until it no longer finds anything. This could take a while.

C-Run Auslogics. Select all of your drive and click defrag. Keep running the defrag repetitively on all of the drives until it defrag's each drive in less than a few minutes; if after 5 or 6 time it still takes forever, your drives are just messed up; just continue. This also could take a while.

10) Restart you computer in regular mode. Do not start any programs or look around , do the following:

A-Install Comodo Internet Security. During the install process, restart the computer as need by Comodo.

B-Run a full system scan. Delete and/or Quarantine anything it finds. Keep running the full system scans repetitively until it no longer finds anything. This could take a while.

C-After the last scan, restart the computer.

11) Once in back in regular mode again, run each of the four programs you have just installed and run their update feature. Follow what it says to do except for running any scans.

12) Update your operating system. Search online if you do not know how. This is one of the most important steps of this process. Run the update repetitively until it stops finding anything to update; only update what needs to be updated. If you are not Chinese you do not need to update the Chinese language! Restart your system as the update ask as this is important to do so. After the last update cannot find anything to update, restart your computer.

13) Once in back in regular mode again, do not start any programs and do not look around, do the following (Yes, just do it all again. It will take less time this time around):

A-Run ccleaner. It has a computer cleaner and a registry cleaner. Run both cleaners repetitively until they stop finding anything to clean.

B-Run Malwarebytes. Do a full system scan. Delete and/or Quarantine anything it finds. Keep running the full system scans repetitively until it no longer finds anything. This could take a while.

C-Run Auslogics. Select all of your drive and click defrag. Keep running the defrag repetitively on all of the drives until it defrag's each drive in less than a few minutes; if after 5 or 6 time it still takes forever, your drives are just messed up; just continue. This also could take a while.

14) Restart the computer ahhhhhgain.

15) By know you should notice a difference.

Please rate this answer if it helps!

Thanks,
-Chris

Feb 05, 2011 | PC Desktops

1 Answer

I can see the dvd/cd drive but it will not play anything.when I click the drive it keeps asking to insert a disk when I have already put one in?


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

hope this helps

Nov 29, 2010 | eMachines ET1161-03 PC Desktop

1 Answer

System security remove


If your are fortunate you will have the security CD
put it in as though you were going to install it and it may give you three choices...Install-Repair-Uninstall...yepper Uninstall. Now if this is not the case go to your add and remove programs in the control panel. when that opens look for any thing that has to do with the security system, installation, updates, definitions...get it all...and what out for different names for the same product for example Samatec it Norton...that sort of thing.
And if you are running AOL check with them on how to get in out. Now if all this fails, I would do a complete reinstall of your operating system, as ugly as it may be, it just might save you a lot of headaches in the long run. Make sure to backup anything you want to keep...
If you need additional assistance please write back with more information like computer make model, operating system, offending program by name and version...anything you can help us to help you.
Thank you kindly, and please leave rating.


May 06, 2009 | PC Desktops

2 Answers

My computer is still crashing/freezing


It may be because of an y virus or trogans in your pc. Just format your c drive and reload the operating system. And before accessing other drives and internet install any antivirus softwares and update it immediately when connected to net.

Apr 04, 2009 | HP Pavilion a450n PC Desktop

3 Answers

When the computer starts up. "Gateway" appears on the screen. Then the computer freezes. None of the reinstallation discs do anything. How do I fix this?


Reboot and keep tapping on F8 to go to Safe Mode. Do not put the reinstallation disk yet. Once in Safe Mode select "last known good configuration".

You can also run "Chkdsk" from the C hard drive Properties if you get to Safe Mode. Double click "My Computer", right click on C drive, select Properties, select Tools tab, go to Error checking and click on "Check now" then check "automatically fix file system errors" and "scan for and attemp recovery for bad sectors" and click "start"

If that doesn't work proceed to do System Restore in Safe Mode or remove previous programs that may have caused your Windows to freeze. If you suspect virus, run your anti-virus in Safe Mode.

If none of the above works then try your XP CD (or reinstallation disk) and do a repair.

Jan 09, 2009 | Gateway 838GM (RB838GM) PC Desktop

1 Answer

Have a Gateway GM5474 w/ Windows Vista SP1 newly reinstalled. it was reinstalled b/c it kept randomly freezing up and no problems could be found or sloved by Windows Pc repair or other. Now it still...


If it's a fresh install and it's still freezing, then it's 100% a HARDWARE issue. The following problems can cause this issue:

1) Faulty ram. The ram hasn't completely failed yet, but when it has data written to the bad part of it, your system freezes. Best way to test: If you have multiple ram chips, take out one, and see if the system stalls, if it doesn't you know the one you took out is faulty and replace it, if it still stalls try the other one instead, if it still stalls it's not the ram. (Sometimes it'll give a Blue Screen of Death)

2) The next thing is the CPU fan has failed, (is failing). Take off the side of the case and look at the fan on the motherboard, is it turning slowly or not at all? If so just replace the heatsink and fan (usually around $20)

3) Hard drive is failing: It is possible that your hard drive is failing. There's a sure fire way of testing it, but the software costs $80 (It's called Spinrite 6.0) but if you don't want to spend that kind of money on diagnostics software, do this instead:

1. Open Computer by clicking the Start button getopencontent.aspx?assetid=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&documentset=en-us&renderkey=xml, and then clicking Computer.
2. Right-click the hard disk drive that you want to check, and then click Properties.
3. Click the Tools tab, and then, under Error-checking, click Check Now. getopencontent.aspx?assetid=18abb370-ac1e-4b6b-b663-e028a75bf05b&documentset=en-us&renderkey=xml If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will simply report problems but not fix them.
To perform a thorough disk check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the hard disk itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
4. Click Start.

Those are usually the major culprits. If you try all the above, and still are having problems, then the only thing else would be a faulty motherboard or CPU.

Oct 24, 2008 | PC Desktops

1 Answer

My PC computer


Hello,

freezing cause by sever virus infection and Hard drive error, if virus infection, virus can be eliminated but the system become slower, and if the hard drive error (bad sector) sometime can be resolve but most of that error HDD put to the bin.

anyway, if this cause by virus infection then, boot your computer in "safe mode with network " option by pressing "F8" at first start and then scan your computer for viruses, you can use online scanning here: http://www.precisesecurity.com/antivirus/online-scan.htm

if same issue occur, then better backup your files or save your picture in flash dive or any removable drive. and reformat and reinstall the windows operating system.

pls do not rate me if my solution not solve the issue and you need more further information. but if is invaluable solution rate me fixya.

melnavz

Apr 09, 2008 | PC Desktops

2 Answers

Computer Freeze Up's


do you keep the temporary files and cookies cleared? It is important to clear them out often, also run a defrag. You can also try a scan that will scan for and fix all errors in your system tools.
Hope this helps

Dec 28, 2007 | Gateway 500XL PC Desktop

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