Those type of washing machines needs expert services. My advice is, go to your nearest dealer for that particular service. Or, if you want it to fix by yourself, then you must locate the sensor. Most of cover sensors can be found at the end of the cover's guide. You must open the top part of the machine then you can see (probably) a black rectangular attached to the end of the guide.
Most of the common fault includes broken link from the guide to the sensor and a faulty sensor which needs replacement because its a disposable type.
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