Question about Dell 5100cn Laser Printer
The exact meaning of this error code ( 006-370 ) is <IOT ROS Motor Failure>. The SOS signal does not come from the ROS ASSEMBLY. What this means is the printhead, also know as Raster Output Scanner - laser unit. failed to generate a "start-of-scan" or SOS signal.
There is a humidity and temperature sensor in this printer that is designed to prevent the laser from being used in extreamly high humidity situations to prevent damage to the printer. This sensor rarely fails, and that is why it is the least likely cause of a true failure.
If in Fact you are in a high humidity situation. There is nothing wrong with the printer, and it will function normally when taken out of the humidity. Possibly running a dehumidifier in these cases will help. If this is not the case and are certain this is not the problem, then a true hardware failure has occured.
There are 3 possible causes for this failure, and they are listed in the most likely to least likely.
1) the ROS Assembly ( printhead, laser unit )
2) the PWBA MCU ( printed wiring board assembly - Machine control unit ).
3) Sensor assembly. ( humidity and temperature sensor )
Posted on Oct 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 15, 2011 | Dell 5100cn Laser Printer
Mar 12, 2011 | Office Equipment & Supplies
Jan 19, 2010 | Dell Office Equipment & Supplies
Jan 19, 2010 | Dell 5100cn Laser Printer
Jul 01, 2009 | Dell 5100cn Laser Printer
Jun 10, 2009 | Dell 5100cn Laser Printer
Jan 23, 2009 | Dell 5110cn Laser Printer
1,490 people viewed this question
Usually answered in minutes!