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I have the MF4122 scanner/printer, purchased in HCMC Vietnam. I now live in Vung Tau Vietnam. The printer does not work according to it's design.The problem appears to be in the installation disk. Will someone please help/respond

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Well..then you can go online for new drivers

Posted on Aug 19, 2008


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Posted on Jan 02, 2017


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Dear Madam/Sir
Our library at the Tel Aviv University is using the Minolta PS 7000 open book scanner for many years suddently a month ago the Scanner stopped working both lams are out of order -
We tried to change one of the lamps but didn't help
The message that appears on the screen is as follows:
Service call C1508
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We are helpless especially the there is no representative in Israel that can help

This scanner is cruciall to our work and we would appreciate your urgent help

Thank you very much for your prompt response and help
Sincerely yours

Mrs Merav Telraz M.L.S

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P.O.B.39345 Ramat Aviv Tel Aviv Israel 69978

E-mail: [email protected]

Phone: 972-3-6428086, Fax:972-3-6407592, Cellular:972-0522805163

Library's Home page address:

IP address for receiving articles by Ariel:


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The MF4122 uses the same drivers as the MF4150, they are pretty much the same printer, one is simply for export. That is why the drivers are so hard to find! Here's what you need to do:

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Dear my Friends,

oftenly there are 03 cause for this reason:

firstly the problem can cause from the Power Supply. you should check for all the led on Power supply unit is light or not. if all of them is lighted please change to next step.

secondly, maybe the hard disk can not boot because the OS of this printer have problem you need to re-install the software for this printer. regularly this cause often is the main cause for this problem because this printer will not stable if the electric is went out while printing 95% for this case must be re- install the software . this is the reason while Agfa always warning you should use a UPS for this printer.

Notice: just only this type drystar3000 have this problem. others type is ds5300 ds5302 ds5500 ds5503 ,. drystar AXYS can solve this problem by itseft.

Thirdly, the cause can be from the Main MEC + THEMIS main boards (seldom happen with this reason)

please help me to re-check again,

do let me know if you have any question.


email to : [email protected] or [email protected]

Vo Quoc Bao - Service engineer
Agfa Representative Office in Vietnam.
91 Nguyen Trong Tuyen Str, Ward 15, PhuNhuan Dist-hcmc-vietnam

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