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Sandisk "fuze" mp3, plays but the screen is blank.... yes would be covered by warranty

Is there a simple fix to the problem of a blank screen on the mp3 that still plays?

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Is it still covered by warranty? do you see anything on the screen for example if you place it under a lamp, do you see anything on the screen? that would mean the backlight is faulty.

you may have a faulty backlight or loose connector. If you got warranty that will cover the fix.

warranty and user guides
http://www.sandisk.com/Retail/Default.aspx?CatID=1679

you can also try updateing the firmware of the device. sandisk website go over here
http://www.sandisk.com/DriverDownload/index.asp

select your sansa fuse from the list, click find driver
on the new page select sansa firmware updater click continue
click skip registeration

download the firmware updater

install the updater

plug in the device when asked and follow on screen instructions.

Posted on Aug 19, 2008

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1 Answer

My SanDisk Sansa Fuze MP3 Player does not come on anymore when I try to turn it on what do I do?


Does it give any errors or is it a black screen. It has an internal battery which may have gone bad.If it seems to be the battery is does come with a warranty of.
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Limited warranty: USA-1 year ' Europe-2 years
If it is still in this time frame for you then here is the site to get your Mp3 Player repaired.

http://www.sandisk.com/sandisk-support/warranty-and-user-guides

If of course it was dropped or liquid was spilled on it, it may need to be replaced.

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Is the product still under warranty? If yes, i suggest to bring it to the store where you boughy it or to its centers to change it to a new one. Screen problem needs to be checkecd by a technicians for possible screen replacement.

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Can i play SanDisk Sansa Fuze 2GB MP3 Player while charging


It depends. What's charging it?

If it's connected to a computer's USB port, then no, you can't listen to it.

If it's connected to a USB charger, such as you might find for cell phones, then yes, you can listen to it.

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Press and hold for 20 seconds the ON and PLAY (>||) buttons at the same time.

Mar 08, 2010 | SanDisk Sansa Fuze MP3 Player

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My sansa fuze 4gb mp3 player is stuck on a white screen how do i fix this


Press and hold the Power and the play button (>||) together for 20 seconds. This will cause it to do a system reset

Feb 28, 2010 | SanDisk Sansa Fuze MP3 Player

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Press the power and the Play (>||) button together for 20 seconds to reset the unit

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If you're warranty is still active, call sandisk

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I cant get a video from windows media player to my mp3


Oh yes, I had the problem at first to. You will have to convert the file with sansa media converter for it to play.

Jun 22, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sandisk sansa fuze mps player plays but the screen is blank, why?


is it still covered by warranty? do you see anything on the screen for example if you place it under a lamp, do you see anything on the screen? that would mean the backlight is faulty.

you may have a faulty backlight or loose connector. If you got warranty that will cover the fix.

warranty and user guides
http://www.sandisk.com/Retail/Default.aspx?CatID=1679

you can also try updateing the firmware of the device. sandisk website go over here
http://www.sandisk.com/DriverDownload/index.asp

select your sansa fuse from the list, click find driver
on the new page select sansa firmware updater click continue
click skip registeration

download the firmware updater

install the updater

plug in the device when asked and follow on screen instructions.

Aug 19, 2008 | MP3 & Digital Media Players

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