Question about HP iPAQ RX3715 Pocket PC

1 Answer

Ipaq rx3715 won't reset.

I have an ipaq rx3715. I have done a hard and soft reset and it only goes to the HP screen. I've taken the battery out for 24 hrs. and also removed the SD card. It still won't takeme to my Ipaq homepage.

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  • mcluxton1 Sep 28, 2008

    Hi Bogdan,

    Active sync did not recognize my Ipaq 3715. Nothing came up. The only time I see anything on my ppc is when I have the power cord plugged in and then I see the HP Ipaq Mobile Media Homepage. I tried to download mtty.exe and it keeps showing "com port 2" but when I click yes to download it to com port 2 it doesn't do it. Could you give me some instructions on how to load mtty. I've done some searching on the web but haven't found how to do this and I have no clue. Again, I want to thank you for your time trying to help me. It's very much appreciated.

    Regards,

    Mike

  • Motoi  Bogdan
    Motoi Bogdan May 11, 2010

    Hello,



    Please try the following:

    Charge the ipaq for 2-3 hours then connect it to an usb cable to your computer. Check to see if active sync does recognise it. If it does a rom update would solve the problem. If it doesn't you'll need to get a small program called mtty and run some bootloader commands. Then the device will accept a new rom software install.

    Please let me know how your device behaves when connected to active sync and I'll explain the next steps.



    Bogdan

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  • 164 Answers

The description you are providing indicates the PDA has problems in uploading the booting firmware to the memory.

Unfortunately, this means that it needs a professional technician to open and perform a diagnostics on it to fix it.

It may be a defective integrated circuit, or moisture or humidity that got inside de PDA.

Some times is possible to fix it with minor internal cleaning or with minor replacement of electronic parts, but other times is possible to fix it only with the replacement of the main board.

Bottom line, you need to have a quote for diagnostics and repair of it, and make the decision if is better for you to repair it or buy another one.

Best regards,

Posted on Aug 25, 2009

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Posted on Jan 02, 2017

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