Question about AT&T E2120 2.4GHz Cordless with Alarm Clock Radio Phone

5 Answers

Clock display does not work

I purchased the above re-furbished AT&Tcordless phone clock radio some months ago from Amazon.com The clock/time displays squiggly forms of numbers but no actual time. PLease help. I cannot wake up in the a.m. without the clock and alarm functioning. HELP! HELP!

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  • jwsallion Oct 02, 2008

    I purchased the above re-furbished AT&Tcordless phone clock radio some months ago from Amazon.com The clock/time displays squiggly forms of numbers but no actual time. I have already contacted AT&T but was told the item is no longer under warranty. PLease help. I cannot wake up in the a.m. without the clock and alarm functioning. HELP! HELP!

  • jwsallion Oct 02, 2008

    To: Guru Benimur

    Thanks for your suggestions; however, I do not have the technical expertise to conduct the repairs. Can someone at fixya repair or recommend a repair facility or person in the U.S. zip code 30253?

  • JCAVS Dec 03, 2008

    Bottom half of numbers do not appear on clock.

  • Sandyjo18 Apr 17, 2009

    Phone works fine. It appears that the LED lights have burnt out but have no idea if or how they can be replaced.

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Sometimes the "squiggly forms of numbers" appear due to poor battery.
Try changing the battery.
It should work now
cheers,

Posted on Oct 02, 2008

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Hi there,

i would recommend going back to Amazon.com. i am sure they have their own return/warranty policy and since they are reputable company, i would suspect they stand behind products they sell.

i agree that the lcd needs to be replaced, as it is its own module/circuit board but most of the time if the replacement part is not covered under warranty, it ends up costing as much as a new unit.

find out your options from where you purchased it from first, before you do anything else.

good luck.

Posted on Oct 02, 2008

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Try checking the conection on the lcd to the circuit bord. wiggle it it might have come "loose " causing the unwanted display good luck jimmy

Posted on Oct 02, 2008

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Hi,

Your post indicates that the clock display and its controlling circuitry is messed up. In most designs this is a replaceable module and normally is stand along meaning the other parts of the device would still work. Being a refurbished unit, you may have to reconsider your options if you are contemplating having it repaired.

Should you on the other hand consider a DIY (do-it-yourself), pls be reminded of safety precautions when working with electrical devices. Of course this would also require a bit of familiarity with electronic components and circuitry, use of a DVM and a soldering iron. Access to a service manual or at least a schematic diagram with voltage measurements would make the diagnosis a lot easier. Should you be uncomfortable going this route, perhaps your best bet would then be to seek the services of a qualified professional.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 02, 2008

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  • Louie  Role
    Louie Role Oct 02, 2008

    Appreciate your quick post/comment back. if you would be so kind as to go to the main page of FixYa by clicking on this link, there would be a space provided (rightside, halfway down) wherein you could enter your zipcode and click on the "Go" key. On the page that will be displayed, pls click on the Clock radios underneath Personal Audio. there would be several repair facilities and you could choose the nearest.

    Alternately, you could try your friendly neighborhood electronics service center.


  • Louie  Role
    Louie Role Oct 07, 2008

    I tried the link, for you, some of the first results are below:



    1. Kentucky Wireless Networks Inc 606 6570351http://www.kwn-inc.com;


    2. A1 Tracy Tangen 615 2258160 tracy_tangen@hotmail.com;


    3. merle840 908 7563544 merle840@aol.com ;


    4. DJPROAUDIO 866 6681596http://www.djproaudio.com;


    5. TWEAK AV LAB 877 3577677www.tweakrepair.com.
    Good luck.

  • Louie  Role
    Louie Role Oct 07, 2008

    or as leethedeuce has posted:


    • AT&T



      Repair Service 1-888-611-2344

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  • 4,472 Answers

If you purchased it a few months ago refurbished or not it is still under the manufacturer warranty. I would contact AT&T about warranty service/replacement
Repair Service

  • 1-888-611-2344
  • 24 hours a day, 7 days a week
that is their phone number. If you still need any assistance let me know. Please take a moment to accept and rate my solution accordingly.
thanks,
Lee

Posted on Oct 02, 2008

  • Lee A.
    Lee A. Oct 20, 2008

    I would love to hear the reasoning behind requesting your money back. You were given all the information you needed/wanted and more. It is horrible that a system like Fixya!'s is abused on a regular basis. I hope you enjoyed your free premium support.
    Thanks,
    Lee


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1 Answer

How doI set the clock


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get the radio fixed, ($$$$)
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Hello
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Just reset the device. It will make it work properly. To reset the clock after total memory loss; do the folloing.

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[2] Depress the MONTH/DATE and TIME buttons together. The display will change
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Besides, it's designed for 7 time zones and I bet none of them are in the Sandbox.

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Wrong date on the radio.


RESETTING THE CLOCK AFTER A TOTAL MEMORY LOSS

If you do not change the built in lithium battery within a reasonable period of time after you see the ‘flashing’ LOW BATT. warning indicator, the lithium battery may become exhausted and will no longer be able to supply back up power to the SmartSet internal computer.

If the unit is disconnected from the AC outlet after the battery is exhausted, or if a power interruption occurs, the SmartSet memory will be lost and the clock will need to be reset when the power is restored. Be sure to install a fresh lithium battery before you reset the clock, otherwise the clock will need to be reset each time the power is interrupted.

If the lithium battery is exhausted and you experience an interruption in the AC power supply, the clock will reset itself to its initial default setting when the power is restored.

The initial default setting is “12:00 AM, Saturday, January 1
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If you notice that the time on your SmartSet clock radio is completely incorrect, and the day indicator is also wrong, press the MONTH/DATE button to see the date. If the date display is showing “1 1” (January 1 ), you probably experienced
a total memory loss. To reset the clock after a total memory loss, proceed as follows:

1.) Install a new CR2430 lithium battery in the battery compartment.

2.) Connect the radio to your AC outlet and let the clock set itself.

3.) Depress the MONTH/DATE and TIME buttons together. The display will change from ‘time’ to ‘year’. While holding the MONTH/DATE and TIME buttons, press the UP button to
set the display to the correct year, then release the buttons.

4.) Depress the MONTH/DATE button. The display will change from ‘time’ to 'month/date’ (mm/dd). While holding the MONTH/DATE button, press the UP button to set the display
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5.) Depress the TIME button and the UP button to set the display to the correct time. Be sure to confirm that you have set the time correctly to ‘AM’ or ‘PM’ by observing the AM indicator.

6.) After you set the time, reconfirm that the Day, and Month/Date displays are still correct. Make final adjustments if necessary.

The SmartSet clock memory is now reset and the new lithium battery will maintain it for the next 5 to 8 years, depending on the number and duration of the power outages you experience.

IMPORTANT NOTE:
After resetting the clock, don’t forget to reset your wake up times, and alarm mode settings, and sleep timer settings as well.

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