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OK third try now. I have malware on my system called IE Antivirus. It has really messed things up. I can't even wipe the hd using the original Windows CD, because when I need to make a choice using the keyboard, the system freezes up. I can load Windows in safe mode, but that's about all. I can't access my dsl network, (Or any other means of getting online). If I wipe the hd using the format C command from a prompt, will I be able to re-load Windows from the original cd?

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As you can only boot into Safe Mode you will not be able to install anymore antivirus or antimalware applications because in SafeMode Windows installer is not running.
There are a two things you can do:
1. Remove your harddrive and slave it to another machine that has right upto date antivirus and antimalware scanners (Malwarebytes is one of the best around at the moment)
2. Download your harddrive manufacturers diagnosic tools and do a zero fill of your harddrive, this will write zero's to the entire drive wiping out everything including the MBR and root of the drive. After a zero fill a harddrive is like the day it left the factory. You will need to boot from your Windows CD and format the harddrive during install.

Malwarebytes is an antimalware scanner and it is one of the best out there, you can download it free here:
www.malwarebytes.org

Posted on Aug 19, 2008

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Even if you have a virus, it cannot start up until windows starts, so you should be able to use the keyboard to access the bios before the POST (power on self test). to set the cdrom to be first boot, so as you can format the drive, if the system just fails to go any further you have a processor fault

Posted on Aug 19, 2008

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I am having problem in installing any antivirus.... infact m unable to do that....:( previously despite having kespersky updated ( 3o days trail) i had virus in my system..... what can i do to keep my...


Hi there,

First uninstall your current antivirus, it's just a trial anyway.
Download the free version of Malware Bytes. http://www.malwarebytes.org/
Update it then run it. (Check for malwares)

Then download the Microsoft Security Essentials. This one is for free as well. http://www.microsoft.com/security_essentials/
Update it then run it. (Check for viruses)

Microsoft Security Essentials will protect your system real-time while the free version of Malware Bytes will not. So you have to run malware bytes if you suspect something got in your computer.

Don't worry because they don't conflict each other.

Lastly, make sure that your windows firewall is turned ON.
If you are using windows XP, follow these steps:
  1. Click Start, click Run, type Firewall.cpl, and then click OK.
  2. On the General tab, click On (recommended).
  3. Click OK.
If you are using Windows Vista or Windows 7, follow these steps:
  1. 1. Click start, type check firewall status in the search box. A result will be shown above.
  2. 2. Click check firewall status from the results. A window will open.
  3. 3. On the left side of that window Click Turn Windows Firewall On or Off.
  4. 4. Select the option that says Turn On Windows Firewall. (There should be 2, one for Home/Private and another for Public).
You should be protected now.
Keep me posted.
Jas

Feb 18, 2011 | Computers & Internet

1 Answer

Why does my internet freeze? what can I do


If your computer as a whole is freezing, then you have to check for viruses / malware.
But, if it is only your internet that freezes up, then try resetting your Internet Explorer.
I am presuming that you are using Internet Explorer 7 or 8, as your browser.
To reset Internet Explorer (IE) :-
1. Open Internet Explorer .
2. Click Tools, and then click Delete Browsing History.
3. In Delete Browsing History, click Delete All.
4. Click to select the Also delete files and settings stored by add-ons
check box, and then click OK.
5. Switch to the Security tab.
6. Click Reset all zones to default level, and then click OK.
7. On the Advanced tab, click Reset.
8. In the Reset Internet Explorer Settings dialog box, click Reset.
9. When Internet Explorer finishes restoring the default settings, click
Close, and then click OK .
10. Uncheck Enable third-party browser extensions option in the Settings box
11. Close Internet Explorer . The changes take effect the next time that
you open Internet Explorer .
Try to reset IE, as explained above.
Even after resetting IE, if IE still freezes, then there may be some viruses / malware on your computer.

Oct 10, 2010 | Computers & Internet

1 Answer

I'm encountering dll errors when I try to access Internet Explorer, even though I'm connected to the modem. How do I fix this?


Hello

Does Internet Explorer start or does it fail to load and displays the .dll error message?

Typically, .dll error messages are caused by 1. out of date Operating System, 2. viruses / spyware / malware on the computer that have over-written valid .dll files, 3. a failed program install

Since IE came with the OS, options 1 or 2 are more likely the cause of the problem. And, yes, you can still get viruses / spyware / malware while on a modem.

Make sure your antivirus is up to date and scan your hard drive for viruses (if you do not have an antivirus program - get one for free - search for AVG)

Make sure you have a spyware /malware detection program, update it and scan your system for spyware/malware (free from Microsoft - search for Windows Defender, other companies also offer free personal versions)

Very important - do both steps above, reboot and repeat 3 times. The computer holds the settings from the last 3 successful reboots, called Control Sets, in the Registry. Scanning the current Control Set only cleans it. It does not clean the other sets and viruses /spyware / malware can be re-introduced to your system if you perform a "Last Known Good" boot or use System Restore to restore your system to a previous date.

May 04, 2010 | Computers & Internet

1 Answer

Shall we use Symantec with other antivirus


its possible, but not advisable, it will just mess up your system, what you can try is 1 antivirus, 1 anti-malware. that should do the job, and stay away from malicious-suspicious websites that deceive you with products and promotions...

Hope it helps!

Feb 25, 2010 | Computers & Internet

1 Answer

It is very very slow did defrag, 2gig mem why so slow?


1.-First thing you should do is try closing some uneeded applications that are using up RAM. Try pressing ctrl+alt+delete to bring up task manager then go to the processes tab and close processes that you are not using. If you don't have no clue what process your closing don't do not close it cause it may mess up your system. 2- Second thing you can do is scan your computer with antivirus software and see if there is any spyware, adware, or malware in your system causing it to make your system slow. Just cause your computer operates doesn't mean malware isn't hidden in a file or something in your computer. If there is a virus or sort then get rid of it and remove it. 3. third- it's possible you could have bad sectors on your hard drive. To fix that and see click on start, then my computer, then right click drive C: default hard drive usually, and select properties, then go to tools tab, then error checking, and choose check now. This should increase your speed and performance by cleaning up bad sectors on your hard drive disk.

Jun 11, 2009 | Dell Dimension 2400 PC Desktop

3 Answers

Toshiba Satellite will not download anything


Download an antispyware from these sites given below or any other site and run it.

http://www.superantispyware.com/download.html

http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html

Do rate this solution.

May 18, 2009 | Toshiba Satellite U305-S7467 Notebook

1 Answer

I have a virus called IE Antivirus - it has almost totally disabled my system. I cannot format the hd using the original Windows CD, because when I need to enter a choice via keyboard, it freezes up. I...


if you have an antivirus installed; as you should, you can run it in safe mode if required, or search for the ie antivirus folder and delete it.

You dont need the format c command if its xp, choose your cdrom as first boot device in the biossave settings and exit, and insert the cd, restart pc and press enter when prompted to boot from cd and then the option to install will be displayed

Aug 18, 2008 | Computers & Internet

2 Answers

Factory Restore


you will need the 3 recovery disks that came with the PC, back up/copy call files you want to keep Pic's, word, ect.
also copy call your IE Favorites.
good luck as you know this will wipe your hard drive. you will need to reload the updated drivers for the Pen and the Video Drivers. hard to find.

Age

Jun 18, 2008 | Averatec C3500 Tablet PC

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