Question about Creative Labs Zen Micro MP3 Player

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Zen V Plus not charging and not recognized by windows

After I built my computer, and tried to plug in my Zen, I got a usb device not recognized error by windows. After that I realized had plugged in my front panel USB cord backwards in the USB header on the motherboard. My Zen no longer can connect to any computer, and cannot charge via USB anymore. I think this is a hardware problem, and what (if anything) can I do to fix my existing Zen?

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  • nikfirst Nov 08, 2008

    same problem

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  • 95 Answers

Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU! Also make sure if your device requires "DRIVERS" or if you have a CD download and install that before anything.

Posted on Aug 12, 2009

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1 Answer

Zen V Plus not recognized ANYwhere on the computer...don't have original CD, have downloaded the driver update and media explore software which begins to load and fails because the computer cannot find the...


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Doc
>

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Replace your USB lead, it is possibly broken internally, or player fault.
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