Question about T-Mobile Dash Smartphone

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T-Mobile Dash half of the screen has white strips

I have had my phone for about a month. I did not drop it or anything like that. Yesterday, suddenly half of the screen got white strips. It is very hard to look at the text or video in that part of the screen. I have tried shutting down the phone and restarting, but that doesn't seem to work. Any help would be appreciated.

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I know its hard to belive but you may have cracked the screen by just bumping into something its a common problem with large screen phones i have tha same problem, you could buy a new ascreen on ebay have it installed or try to remember how to use it with out a screen, besides that if you dont have a protection plan on your phone youde have to buy a new one, and remember protections plans vary depending on the phone but are well worth it in case things do go wrong even if its not your fault

Posted on Sep 23, 2008

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1 Answer

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Yes it causes probelm in u r display , u need to replace it ,

Apr 22, 2010 | T-Mobile Dash Smartphone

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Follow this guide and just reseat your lcd cable instead of replacing the lcd screen:

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The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/

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Hi april_tula,

A big black mark (often looks like an ink blotch) on a mostly white screen usually means that the screen was somehow damaged/broken. The Dash is a rather good device; however, it's been known to experience cracked (inner) screen issues on a slightly more frequent basis than other comparable mobile devices.

The company that I work for sees this issue a few times a month with the Dash, and unfortunately it's just a matter of replacing it at this point.

I'm sorry this isn't a happier answer.
Please let us know if you have any other questions!
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Same is the problem with me. I have had this phone for about a month.

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turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

Nov 23, 2007 | T-Mobile Dash Smartphone

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