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My daughter came home from college and we tried to hook her acer laptop (with vista home basic) up to our ethernet connection. My laptop is hooked up to it and also our desktop. Hers wont just be connected to the internet by plugging the ethernet cable in the back of it. It keeps wanting a password and ISP provider. My cable modem doesnt require these things and our other comps (which run on XP) didnt make us type these things in. There is no way to bypass this and I am very very frustrated.

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Open up internet explorer>tools>connections and make sure never dial a connection is ticked as it seems as if its trying to dial a connection instead of using the always online connection that the router provides.

Close IE and the open it up again, refresh window if required and it should go online

Posted on Aug 18, 2008

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