Question about HP Photosmart 3310 Printer

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Not printing black

I Have a HP 3110 not printing black. Have tried the reset but still no black.
Can you help please.
Cheers
Colin

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  • 234 Answers

Verification of color out – happens only after keeping the unit idle for quite some time.
1. Print self-test report
2. Are the cartridges out of ink – check ink levels
3. check self-test report patterns (missing lines or streaked bars)
4. Look for missing colors or ink smears.
5. Was this issue showing up because of any one single color?
6. Was it stored in a warm environment (Stored under direct sunlight?)
7. Manual Cleaning & Cleaning from Driver
Print a extended self-test report,
On the HP All-in-One control panel, press and hold the OK and Cancel buttons simultaneously and then release. An extended self-test report prints. You will get all the information of your cartridges. Good Luck

Posted on Aug 29, 2008

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1 Answer

How to clean HP 3110. Print failure. Shows black as "?" as not authentic HP cartridge when it is.


try to reinstall black cartridge ,and clean contact as the follow picture
if still the problem try the next step
1. Unplug the power cable from printer while the printer is powered on.

2. Press and hold Plus (#) and 6 while plugging in the power cord. This will perform a maintenance cycle. I did this twice but no joy. BUT THE THIRD TIME WORKED!!!

Print a self test by pressing "Setup" and then 1, then 1 again.

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Printer wont print black ink


Hi,

Before doing this, Please make sure that the black ink is in good level then try cleaning the print head of your printer.

to do that:

From computer:

- You need to launch the HP SOLUTION CENTER from your computer,
- at the bottom part, please click on settings.
- then, select the printer toolbox and select printer services.
- now, on the list, look for clean printhead and then follow the instructions.

From Front Panel:

- Press the Setup button. - Select Tools .
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Cheers!

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Hi i got a Hp photosmart 3100 Series and its not


Hi there
Solution 1:
- Hold down the "OK", "Cancel", "Black", and "Color" buttons at the same time and turn the printer off.
- Keep holding the buttons down until the printer shuts off and turn it back on.
- Turn the printer off twice and then it will recalibrate.
- Make sure there are new cartridges in the printer so that it can reset.

Solution 2:
- Remove the cartridges from the product.
- Wait for the 'Insert Cartridges ' message to display on the control panel.
- Disconnect the power cord from the back of the product.
- Wait 60 seconds.
- Reconnect the power cord. If the product does not automatically turn on, press the Power button.
- Reinsert the cartridges, and then close any open doors on the product.
- If you receive a prompt to print a calibration page, do so.
- Reconnect the USB cable to the rear of the product, and then try printing again.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Feb 03, 2010 | HP Photosmart 3110 All-In-One InkJet...

1 Answer

HP Photosmart 3110 All-in-one not printing black ink but colour


have you found a solution to your black ink problem??? I am experiencing exactly what you describe, no error messages, I have reset the printer, alinged, cleaned etc but still not a single drop of black ink but all the colours are working fine. if you know what was wrong please let me know.
R

Jan 20, 2010 | HP Photosmart 3310 Printer

1 Answer

I have changed the black ink cartridge and although it is o.k. the black wont print. help I have taken the cartridge back and changed it to check if its ok I have cleaned Please help urgently


Hi

If it is a original HP cartridge try running the inbuild cartridge clean and if that does not work you can get a replacement cartridge from HP if it falls under there warrenty agreements if it is not a genuine hp cartridge I suggest go and get yourself one. Also by using generic cartridges in these systems and mess up the ink systems of the actual unit

Peace

Nov 26, 2009 | HP Photosmart 3110 All-In-One InkJet...

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Ink system has failed. Unable to print. Error: Oxcc 18a 0201


See if you can install your printer on another computer and then try printing with it again.
Run a test print first to be sure and check your print out. If this fails,
Run a print head cleaning using the printer utility setting. If it does not work,
Get another Black ink and try it out again. Cheers!

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Hi,

Try to follow this document.Just double click here=> DOCUMENT

Thank you so much.

adonscott

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Hp Photosmart 3110


I have changed the BLACK cartridge ( as suggested ) but still cannpt print or move breyond the PROBLEM Note that comes up to CHANGE the Yellow and Black Cartridge - I cannot SCAN or COPY leave alone PRINT - please suggest a solution - Thanks ,

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1 Answer

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try connecting direct.

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1 Answer

Printing black on the entire page.


Have you tried to change the print cartridge as black print is usually down to the print cartridge faulty. The other possibility is that the cartridge contacts are dirty or broken.

Hope this helps
Cheers J

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