I would suggest going to an Apple store if there is one near you, and they can take a look at it and see if they can fix it. If they can't, they can replace it with a new one, assuming it is still under warranty.
you can go to www.apple.com/retail to find a store near you and book an appoinment.
hope this helps!
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This may not be the answer you are looking for but your I pod might not be fully charged, meaning that you are not plugging it in the computer/docking system long enough.( it takes much longer than 15 minutes to charge the battery. So you might want to plug it in/dock it over night) Or you may be playing a game that uses a lot of MB/GB so it kills the battery. And make sure that you press the play/pause button down for at least five seconds before switching the little switch at the top of your I pod. If you don't press the play/pause button for five seconds and just switch the switch at the top a little lock will appear on the left corner meaning you need to hold the play/pause button down for five seconds then the i pod screen goes black at that time flick the switch at the top off.
-hope it helps
owner of i pod nano and I pod touch.
If that does not work reset the ipod while it is connected to the power. You do this by pressing and holding the sleep/wake button and the home button at the same tme for at least 10 seconds, until either the apple logo or battery symbol appears. If the battery symbol appears, charge the ipod until it is fully charged.
you are still under warranty...take it to the sony apple store...they will fix it /replace it or tell you there is cost if it not the battery (note do not tell them you charged overnight, and for the future do chage any gadgets more than 3-4 hrs) when you do charge over night you are actually shorten the battery life span or overcharge....so as soon as you come home from school,work,whatever cell/ipod or any other device needs to be charge...charge it now and unplug before you go to bed....
Hi I think your battery may be going bad or you need to purchase a wall charger to fully charge your battery. Charging your iPod on your computer works fine for a while, but as the battery gets older, it needs more charging and often it doesn't get enough from the computer. Try a wall charger first. Charge it all the way up until it stops charging. If it still shows a low battery you need to have a new battery. There are a lot of places that can do it. Hope that helps.
Have you tried holding down the menu button and the middle circle button?
first place your ipos somewhere flat and press down the circle button and the menu button,make sure your not touching any other part of the click wheel.hold them down for about 5 seconds untill the apple logo appears.then let go,and it should be back to normal.you can use this procedure any time that it freezes or stops working.Hope fully that should fix your problem.if not i suggest you get it repaired under your warrenty.