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It wont sign in and when i run troubleshoot it says it the IE`s offline setting.

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Try going to the internet and click on file on the top toolbar near the bottom you'll see "work offline". Make sure it is unchecked.

Posted on Aug 18, 2008

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I m having problem into login from my yahoo messenger


) Yahoo are concentrating their efforts to resolving sign-in issues with Messenger 10. You may have to upgrade to this version if you cannot resolve your problems and make use of the troubleshooting software - even if you want to retro install an older version later.
2) users who opt for a default browser other than IE may be neglecting to keep IE up to date unaware that IE plays a crucial part in the running of Yahoo Messenger. I use Firefox as my default but note the amount of cleaning in IE when I run ccleaner.
3) Start your trouble shooting with a clean browser
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.
http://www.filehippo.com/download_cclean...
4)Ensure your firewall is not creating problems by doing a trial sign in with it disabled
5) It will be worth making IE your default browser while you troubleshoot
6) Download the latest IE from Microsoft
http://www.filehippo.com/download_intern...
7) Ensure 'work offline' is unchecked :- > Tools - uncheck Work Offline.
8) Update your support software for IE using the links on this page
http://help.yahoo.com/l/us/yahoo/messeng...
After updating check you do not have old versions of Flashplayer, Shockwaveplayer and Java running alongside the latest - this can cause conflicts
Start / control panel / programs
delete any old versions
9) If your log-in fails, interrogate the troubleshooting log for 'failed items'
Two Yahoo servers are used for initial log-ins
The log-in server checks your username and password are correct
If this has 'failed' check your IE can access a secure website by signing in here
https://login.yahoo.com/
No luck? check IE settings >Tools > Internet options > Connection tab > LAN > 'Use a proxy server for your LAN' > Advanced - Under 'Proxy address to use' check the info in 'Secure' and 'Port' are correct > OK for each window.
The connection server helps find the right location to synchronise with other servers- if this shows 'failed' change your YM settings to connect via a proxy.This can be done from the menu on the sign in page > Messenger > Preferences > Connection -adjust settings > Apply > OK

Jan 18, 2011 | Computers & Internet

2 Answers

Connection preferences


If you are connected to the internet using proxy account, you have to add your server name, port number, id, password etc.. But if you just directly connected to the Isp using a username and password, just select "connect directly to the internet" otherwise you'll have trouble signing in to your account.
Good luck.
Thanks for using FixYa.

Jun 20, 2010 | Yahoo Messenger

2 Answers

I cant login


We need more details. Are you getting any error codes or messages? Which operatng system are you running? What version number of YIM?

Jan 14, 2010 | Yahoo Messenger

1 Answer

Yahoo messenget


1) Clear your browser first
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.
http://www.filehippo.com/download_ccleaner/
2) Try changing your connection options
On the sign in page click Messenger click Connection
If you are seen to be connecting direct to the internet change it to Connect via proxy and vice versa.
Make sure your connection and country are correctly shown in the lower 2 boxes click 'Apply' click 'OK'
3) Do a trial sign in with your firewall disabled
4) Check your browser and IE are not set to 'work offline'
5) If you have a yahoo email address drop the @yahoo.com otherwise type your full email address in the Username box
6) Keep your IE up to date and the support software even you do not use it as default

Jan 12, 2010 | Yahoo Messenger

4 Answers

We can't sign you in to yahoo! Messenger.There might be a problem with your Internet connection. Make sure your computer is connected to the internet. Click Troubleshoot to begin a series of tests to try...


1) Yahoo are concentrating their efforts to resolving sign-in issues with Messenger 10. You may have to upgrade to this version if you cannot resolve your problems and make use of the troubleshooting software - even if you want to retro install an older version later.
2) users who opt for a default browser other than IE may be neglecting to keep IE up to date unaware that IE plays a crucial part in the running of Yahoo Messenger. I use Firefox as my default but note the amount of cleaning in IE when I run ccleaner.
3) Start your trouble shooting with a clean browser
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.
http://www.filehippo.com/download_ccleaner/
4) It will be worth making IE your default browser while you troubleshoot
5) Download the latest IE from Microsoft
http://www.filehippo.com/download_internet_explorer/
6) Ensure 'work offline' is unchecked :- > Tools - uncheck Work Offline.
7) Update your support software for IE using the links on this page
http://help.yahoo.com/l/us/yahoo/messenger/messenger10/notices/mstabuguqscripterror.html
After updating check you do not have old versions of Flashplayer, Shockwaveplayer and Java running alongside the latest - this can cause conflicts
Start / control panel / programs
delete any old versions
8) If your log-in fails, interrogate the troubleshooting log for 'failed items'
Two Yahoo servers are used for initial log-ins
The log-in server checks your username and password are correct
If this has 'failed' check your IE can access a secure website by signing in here
https://login.yahoo.com/
No luck? check IE settings >Tools > Internet options > Connection tab > LAN > 'Use a proxy server for your LAN' > Advanced - Under 'Proxy address to use' check the info in 'Secure' and 'Port' are correct > OK for each window.
The connection server helps find the right location to synchronise with other servers- if this shows 'failed' change your YM settings to connect via a proxy.This can be done from the menu on the sign in page > Messenger > Preferences > Connection -adjust settings > Apply > OK
If all else fails - try dis-abling your firewall and do a test sign in.

Jan 09, 2010 | Yahoo Messenger

1 Answer

It will not let me ssign in....I shut down,re-boot


1) Yahoo are concentrating their efforts to resolving sign-in issues with Messenger 10. You may have to upgrade to this version if you cannot resolve your problems and make use of the troubleshooting software - even if you want to retro install an older version later.
2) users who opt for a default browser other than IE may be neglecting to keep IE up to date unaware that IE plays a crucial part in the running of Yahoo Messenger. I use Firefox as my default but note the amount of cleaning in IE when I run ccleaner.
3) Start your trouble shooting with a clean browser
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.
http://www.filehippo.com/download_ccleaner/
4) It will be worth making IE your default browser while you troubleshoot
5) Download the latest IE from Microsoft
http://www.filehippo.com/download_internet_explorer/
6) Ensure 'work offline' is unchecked :- > Tools - uncheck Work Offline.
7) Update your support software for IE using the links on this page
http://help.yahoo.com/l/us/yahoo/messenger/messenger10/notices/mstabuguqscripterror.html
After updating check you do not have old versions of Flashplayer, Shockwaveplayer and Java running alongside the latest - this can cause conflicts
Start / control panel / programs
delete any old versions
8) If your log-in fails, interrogate the troubleshooting log for 'failed items'
Two Yahoo servers are used for initial log-ins
The log-in server checks your username and password are correct
If this has 'failed' check your IE can access a secure website by signing in here
https://login.yahoo.com/
No luck? check IE settings >Tools > Internet options > Connection tab > LAN > 'Use a proxy server for your LAN' > Advanced - Under 'Proxy address to use' check the info in 'Secure' and 'Port' are correct > OK for each window.
The connection server helps find the right location to synchronise with other servers- if this shows 'failed' change your YM settings to connect via a proxy.This can be done from the menu on the sign in page > Messenger > Preferences > Connection -adjust settings > Apply > OK

Jan 08, 2010 | Yahoo Messenger

3 Answers

Sign in problem in yahooo messenger


just click menu -> connection preferences -> select connect to internet directly.also select the broadband/DSLclick OK

if it fails,
Download CCleaner.
Cheak ALL boxs'
Analyze
Repair.
it repairs the Registry

Dec 30, 2009 | Yahoo Messenger

2 Answers

I can't open my account, everytime i try to click the trobleshoot it only reply that theres only a problem in the net or cables of pc... what should i do???


seem like you may have more then one issue to solve, therefore I subgest you the following

update your yahoo by doing so many problems will be solve.
you will be able to open your acc also if you continue haveing problems with the pic cable its very normal that after 3 or 4 times of using this cables it must be replace.

let me know if this helps

Dec 30, 2009 | Yahoo Messenger

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