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Hi I cannot get my d.v.d drive to open and close. What do I do?

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  • katyliz54 Aug 18, 2008

    Yes it helped for most of the time. It still sticks. Can I spray air in to clean possible dust out? It still hesitates to open.

  • Anonymous May 11, 2009

    My toshiba drive does not eject and I did the manual eject thing poking a paper clip in the hole. I do notice the drive light blinks 3 times pauses 3 times and then quiets. still no eject control. I will take the side off and try the power thing. THis is on xP Pro, P4, Asrock MB.

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  1. If the keyboard has a CD/DVD Eject key, press it. The Eject key is usually placed by the volume knob and is marked by a triangle pointing up with a line underneath.
  2. Double-click My Computer .
  3. Right-click the icon for the CD, CDRW, or DVD drive that is stuck, and then click Eject.
  4. If the CD or DVD drive door button is a long clear plastic bar on the front of the PC, press firmly on the right side of bar. Some models have a button on the front panel of the PC to the right of the hinged door. Press the button to eject the drive.
  5. If the drive door button is part of the PC case and is covering the actual drive door, open the door that is part of the PC case and press the Eject button on the faceplate of the drive.
  6. Restart the PC and press the Eject button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD driver. Try shutting down or configuring any software programs that create discs or monitor the CD or DVD drive.
  7. If the door still does not open, do the following:
    1. Close all programs and shut down the PC.
    2. Unplug the power cord from the power outlet.
    3. Look for the small hole on the faceplate of the CD or DVD drive. This is the manual release. The location of the manual release hole will vary

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  1. Straighten the paperclip and insert it into the manual release hole until resistance is felt.
  2. Once the resistance is felt, keep pushing the paper clip until the drawer opens a little.
  3. Remove the paper clip and gently pull out the drawer until the disc is accessible.
  4. Remove the CD and turn on the PC.
If the tray still does not open, do the following steps to check the power cable for the drive. Work on a hard flat surface over a non-carpeted floor:

  1. Turn off the PC.
  2. Unplug all power cords from the back of the PC.
  3. Press and release the Power button on the front of the computer.
  4. Remove the side panel.
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  1. Unplug the power cable and wait five seconds.
  2. Find a different power cable that is not being used, plug the different power cable into the back of the drive, making sure that it fits firmly into the socket. If a different power cable is not available, replug the original power cable into the back of the drive, making sure that it fits firmly into the socket.
  3. Replace the side panel and plug in the power cord.

  1. Turn on the PC and press the eject button on the front of the drive.
If the optical drive does not have the manual eject feature and the CD tray will not open by using the steps in this document or if a disc has shattered inside the drive, the CD, CDRW, DVD drive may need to be replaced.

Thanks



Posted on Aug 18, 2008

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If you look on the drive tray you will see a little pin hole, insert a pin into it and it will eject.

Restart the pc and it should be back to normal.

Posted on Aug 18, 2008

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