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Re: having problems shutting and installing
Do a major clean up o your computer
A virus and spyware update and scan
a Disc Cleaning
Delete all your cookies
Run your registry cleaner if you have one.
let me know if you do not know how to do any of this and I will provide more info.
You probably have either a virus or spyware. If you do not have virus control go to www.trendmicro.com/housecall and run a free virus scan and then follow their instructions to remove anything that they can't.
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There are a couple possibilities...first, when you say shut down, do you mean that it restarts, or it actually shuts completely off? Windows update will auto-run weekly and restart the system if necessary. Otherwise, I'd suspect something with your antivirus scanner settings.
First of all press ALT+CTRL+DEL and start Task Manager, there is probably some application (or other process) that is not reponding. You can kill them to let the shutdown continue, and know what is causing the problem and maybe find an update for it.
Also this means that your computer has not been rebooted properly since the installation of important system updates. If you have "Automatic Updates" scheduled on your machine, these updates could have downloaded and installed without your knowledge. To fix this issue, let the updates finish installing, reboot and then shut down your computer as normal.
Click "Windows Update." Click "Install Updates" to begin the installation of any updates that have been downloaded to your Compaq Presario. When the "Restart Now" button becomes available, click it once. Your Compaq Presario will shut down Windows, finish installing the updates and then reboot your computer.
Click "Shut Down." Because the updates have finished installing and have been installed properly, your Compaq Presario will now shut down normally and will not immediately boot back up.
press the Ctrl+Alt+Delete at the same time... depending on the computer and its age varies how long it will take to bring up this "task manager" window. Then you can click on the program thats open that locked your computer up and click "end task" to force it to close. Or you can simply press and hold the power button on the comp and force a shutdown but then you can lose anything you were working on that you didnt save. Simply restart it after it shuts down. Good Luck
CTL,ALT.DEL select task manager under there you should see that there is a program that is not shutting down thus causing your issue. You need to shut it down before shutting down the computer again. Otherwise hold down the power button to FORCE SHUTDOWN.
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Click on Start, then Run and then type command into the Run boxand then click OK. In the command prompt screen which appearstype shutdown -a and click Enter which will prevent yoursystem from shutting down. Then type exit in the command promptand click Enter which will close the application.
Once you have disabled MSBlast you need to protect your computer bydownloading a Microsoft patch so that your system will not remainvulnerable to MSBlast. Select your operating system below to download the relevant Windows patch.
Hold down Ctrl and Alt at the same time on your keyboard and press Delete with your other hand.On the dialog box which appears click Task Manager and then theselect the Processes tab along the top.
Click the Image Name column to organize the items alphabetically. Look forthe words MSBlast, Lovsan, Blaster, Teekids or MSLaugh. If you see anyof these click on the name so that itbecomes highlighted, then click End Process. Then close the Task Manager.
Click Start, then Search for any of the above-mentioned files onyour C: drive. If you do locate instances of such files delete them.
Reboot your computer and you can now reconnect to the Internet althoughit would be advised to install a firewall to protect yourself fromfurther threats. To find out more click here.
somthing is running in the background ... maybe spyware ... maybe just some application ... try shutting everything off manually in ur taskbar and then shutting down ..
or Else You can also right click the task bar and select "task manager" from there go to "user" and above that you find the shut down selection in one of the menus.
Does your laptop come with a recovery disc? If so, insert the disc, turn off pc, boot it up from the cd and do a start up repair. Your OS start up is got corrupted. Don't worry, start up repair won't delete your data, it will only re install the OS start sequence.
Hope this helps.
I will first assume this is a Windows-based PC. Does it even attempt to shut down? Do any programs close? Go to the task manager (Ctrl + Alt + Del) and look and click on the processes tab. While the Processes tab is showing, try to shut down following your normal procedure. If the number of processes running (bottom left corner of Task Manger) starts to decrement (at least one fewer) then the shutdown procedure is just getting hung while attempting to close a program. Do this first and let us know.