Question about Lexmark X3550 All-In-One Printer

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UNABLE TO SCAN DOCUMENTS TO MYH COMPUTER

SCANNING WAS NOT SUCESSFUL

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  • angie63 Sep 11, 2008

    Lexmark x5470

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1 Answer

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  • 876 Answers

Try uninstalling and reinstalling your scanner with a clean install.

Do yo have the original disc? if not you can go to this site for a download of your scanner driver.
http://downloads.lexmark.com/perl/downloads/downloads.cgi

Here is how to do a clean download and install:

If you have the disc or when you have located the correct driver for your machine, please do a clean download and install as follows:

Uninstall the previous software.
Turn off the machine and unplug it
Turn off all your running programs including your virus control
(look in the lower right corner and click on each little icon there and turn off everything you can)

Insert your disc for a new install
>>>If you don't have the disc-Now download the driver and SAVE it to your desktop
Click on it to install and follow the directions carefully.<<<<< When installation is finished, if it has not told you to reconnect your printer, do so now.
Restart your computer.

Good Luck. Please let me know if this works and rate my solution. Thank You.

Posted on Aug 18, 2008

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